food service supervisor

Job summary

Supervise and coordinate staff activities regarding food preparation, portioning, and delivery while ensuring quality control standards are met. Manage operational tasks including scheduling, budgeting, inventory records, and addressing customer complaints.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Work site environment Noisy Odours Wet/damp Hot Outdoors Work setting Fast food outlet or concession Restaurant Responsibilities Tasks Establish methods to meet work schedules Supervise and co-ordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Estimate ingredient and supplies required for meal preparation Ensure that food and service meet quality control standards Prepare budget and cost estimates Address customers' complaints or concerns Maintain records of stock, repairs, sales and wastage Prepare and submit reports Must have knowledge of the establishment's culinary genres Supervise and check assembly of trays Supervise and check delivery of food trolleys Establish work schedules Supervision 5-10 people Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Combination of sitting, standing, walking Standing for extended periods Bending, crouching, kneeling Walking Physically demanding Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Flexibility Team player Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for persons with disabilities Provides physical accessibility accommodations (for example: ramps, elevators, etc.) Provides awareness training to employees to create a welcoming work environment for persons with disabilities Applies accessible and inclusive recruitment policies that accommodate persons with disabilities Support for newcomers and refugees Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.) Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) Supports newcomers and/or refugees with foreign credential recognition Support for youths Offers on-the-job training tailored to youth Provides awareness training to employees to create a welcoming work environment for youth Support for Veterans Provides awareness training to employees to create a welcoming work environment for Veterans Support for Indigenous people Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Support for mature workers Applies hiring policies that discourage age discrimination Provides staff with awareness training to create a welcoming work environment for mature workers Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.) Supports for visible minorities Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.) Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

What you’ll do

Supervise and coordinate staff activities regarding food preparation, portioning, and delivery while ensuring quality control standards are met. Manage operational tasks including scheduling, budgeting, inventory records, and addressing customer complaints.

Requirements

Requires a high school graduation certificate and between 1 to 2 years of relevant experience. Candidates must be able to work in a physically demanding, fast-paced environment and possess strong interpersonal and communication skills.

Listed skills

• Customer service · Preferred
• safety procedures · Preferred
• Budgeting · Preferred
• Food preparation · Preferred
• Quality Control · Preferred
• Reporting · Preferred
• Inventory management · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Supervision
• Food Preparation
• Sanitation Procedures
• Safety Procedures
• Budgeting
• Cost Estimation
• Inventory Management
• Customer Service
• Scheduling
• Quality Control
• Reporting
• Culinary Knowledge

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support