Manager of Lifecycle Marketing - 1 FT

Saskatoon, SK
On-site
Posted Oct 7, 2026
1 position

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 4+ years
Minimum education: Bachelor’s degree
Apply by: Oct 20, 2026
Posting language: English
Working hours: 40 hours per week

Job summary

The manager will lead the lifecycle marketing team to develop and execute CRM strategies that drive customer engagement, retention, and revenue growth. They are responsible for designing end-to-end customer journeys and utilizing data-driven insights to optimize communication channels and offers.

Job details

Reporting to the Director of Loyalty Marketing, this position develops and leads customer lifecycle and Customer Relationship Management (CRM) strategies to drive engagement, retention, and revenue growth across the organization. RESPONSIBILITIES Leading the lifecycle marketing team and fostering strong cross‑functional collaboration with Loyalty, Marketing Technology, Digital Marketing, Player Development, and Market Insights to ensure seamless execution and the delivery of consistent, high‑quality, data‑driven, and personalized customer experiences. Responsible for developing and leading the overall CRM and lifecycle marketing strategy, including defining segmentation and reinvestment approaches that drive profitable customer growth. Ensuring CRM initiatives are aligned with business priorities and integrated across channels through the design and execution of end‑to‑end customer journeys, encompassing automation, triggers, deployment, and ongoing performance monitoring. Determining the optimal offer, timing, and channel for customer communications using data‑driven decisioning, while continuously analyzing results to optimize effectiveness and maximize customer lifetime value. Participating in planning, budgeting, and strategic initiatives in support of organizational priorities. QUALIFICATIONS Successful completion of a four-year bachelor’s degree in Business Administration, Commerce, Marketing or a related field. Education in analytics, computer science, or information systems is an asset. Certification in CRM platforms, marketing automation, or data analytics is an asset. A minimum of 4 years’ experience in CRM and/or lifecycle marketing, preferably in loyalty marketing. Experience in developing and executing email, push, SMS campaigns. Experience in A/B testing and performance analysis. Why SIGA? > SIGA is a First Nation employer of choice in the province, with a focus on > quality of life and an inclusive work environment that embodies a strong sense > of belonging for employees. As a non-profit, 100% of our net income goes back > to our communities. Since our inception more than 30 years ago, SIGA has > returned $1.9 billion back to our beneficiaries. > For the third consecutive year, SIGA is proud to be named a Saskatchewan Top > Employer by Canada’s Top 100 Employers. Now in its 21st year, Saskatchewan’s > Top Employers is a special designation that recognizes employers that lead > their industries in offering exceptional places to work. Work Eligibility? > To be employed with SIGA, you must meet the following criteria: > > * At least 19 years of age > * Ability to obtain and maintain a Gaming Employee Certificate of > Registration from the Saskatchewan Liquor Gaming Authority / Indigenous > Gaming Regulators > * You must be legally entitled to work in Canada Additional Information > We thank all applicants for their interest; however, only those selected for > an interview will be contacted. > For more information regarding this competition, or if you require an > accommodation or support, please contact the Talent Acquisition Team at > talentacquisition@siga.sk.ca > Applicants should note that SIGA does not currently participate in the > Saskatchewan Immigrant Nominee Program (SINP) for this type of position and > will not support a SINP Job Approval. Apply today! > Once employed with SIGA there are many opportunities for learning, growth and > advancement throughout the company. We take great pride in being a preferred > employer and aspire to attract the very best and very brightest to become part > of our family. We look forward to reviewing your application.

What you’ll do

Requirements

Candidates must hold a four-year bachelor's degree in a relevant field and possess at least 4 years of experience in CRM or lifecycle marketing. Proficiency in marketing automation tools and performance analysis is required, along with the ability to obtain a Gaming Employee Certificate.