Office Assistant, Continuing Education

Job summary

Provides comprehensive administrative and professional support for the delivery of credit and non-credit continuing education programs. Responsibilities include managing student records, coordinating course logistics, and serving as a primary point of contact for internal and external clients.

Job details

Job Content (SDF) Details Job Content (SDF) Details Competition Number P17851 Posting Title Office Assistant, Continuing Education Classification Band 5 Location Saskatchewan Polytechnic Saskatoon Campus Other Location(s) Building Saskatoon Campus, Idylwyld Dr. Other Building Date Posted 09/15/2026 Closing Date 09/24/2026 JIQ # 130 Start Date 09/21/2026 End Date Open Until Filled No Ongoing Yes Category of work Full Time Bargaining Unit Professional Services Hours of Work Regulated 36 hours (5/4 work pattern) Salary Range $47,697 - $57,010 per year Temporary Market Stipend Incumbent Total Assigned days (AC) / Total Hours per biweekly pay 72 hours bi-weekly Posting Status Open Special Instructions to Applicants Saskatchewan Polytechnic considers the diversity of our workforce to be one our leading strengths and greatest assets. Our employee diversity enhances our ability to meet the needs of an increasingly diverse student population. Currently, approximately 20% of our students are Indigenous. A continued emphasis on the development of a representative workforce is one of Sask Polytech’s strategic priorities and, as an organization, we are making significant efforts to attract and retain Indigenous employees. Job Duties Job Duties/Qualifications, Skills and Abilities(QSA) Job Duties The incumbent is accountable to the flexible learning consultant. This position is responsible for a diverse range of job functions related to the delivery of credit & non-credit programs and courses on campus, off campus, and online. This position is responsible for maintaining and ensuring an efficient and effective level of support services essential to the delivery of these programs and courses offered provincially, nationally, or internationally. This position provides information and support to a diverse group of internal and external clients interested in Saskatchewan Polytechnic programs and courses. The incumbent is expected to develop both general and specialized knowledge in the programs and courses and apply that knowledge independently. The incumbent must be comfortable with technology, proficient with computers, student information systems (for example Banner portal and Saskatchewan Polytechnic website). The incumbent is committed to adult education and works daily in a culturally diverse dynamic and fast paced environment. Maintaining a professional image and understanding the importance of "going the extra mile” level of service is essential. Confidentiality and sensitivity to individual student situations and using problem solving and critical thinking skills are crucial. The incumbent provides professional support to faculty (this includes coordination of the delivery of courses, workshops and labs). Qualifications, Skills, Abilities And Experience Specific Accountabilities Provide administrative support to the consultant, administrator, and faculty within the Centre for Continuing Education: Respond to information requests internally & externally Provide information and assistance to faculty Monitor enrollments on the registration database Verify student records Address client/student concerns and forward as required Proofread, edit, and format documents Manage the administrative process and delivery of Continuing Education programs and courses online, on, and off campus Send out information packages Order manuals, resources and supplies Book classrooms/labs/shops, coordinate labs Process, ship, and track exam requests Create and mail statements of completion Query access to Banner for checking student contact information, cross referencing class lists, and student history General administrative support Maintain a comprehensive filing system Oversee archiving of office files Provide training and assistance in the set up and operation of office equipment Process incoming and outgoing mail Plan and implement processes for improved efficiency and communication Event planning for workshops, orientation events and meetings Effective minute taking Photocopying, printing, and scanning Database management Maintain and enter data on reporting spreadsheets Monitor and enter data in databases Course set-up and maintenance Assist administrator with setup and maintenance of sections Cancel sections and notify students as needed Monitor enrollment Review CE website for accuracy Communication and Problem Solving Collaborate with internal and external stakeholders to build processes for effective communication and conflict resolution Develop and manage professional relationships with internal and external stakeholders Maintain a high level of confidentially and privacy Adhere to the CE Customer Service Charter Communicate professionally and in a timely manner via email, phone, Zoom, and Teams Duties Required Qualifications, Skills and Abilities (QSA) Grade 12 plus a recognized office education or business certificate/diploma or an equivalent combination of education, training and experience. Minimum of two years recent and relevant experience performing administrative and clerical work. Training and/or experience at the intermediate level in the use of common software packages, i.e. MS Word and Excel. Knowledge of common office procedures. Effective interpersonal skills. Effective communication skills. Effective organizational skills. Effective proofreading skills. Ability to work independently under generalized supervision. Demonstrates valuing diversity. Desired QSA Required Competencies Posting Supplemental Questions Required fields are indicated with an asterisk (*). * How did you hear about this position? Saskatchewan Polytechnic Careers Site Newspaper LinkedIn Workopolis SaskJobs.ca Social Media Personal Referral Other If you answered 'Other' above, please specify source here: (Open Ended Question) Applicant Documents Required Documents Resume Cover Letter Optional Documents Curriculum Vitae

What you’ll do

Provides comprehensive administrative and professional support for the delivery of credit and non-credit continuing education programs. Responsibilities include managing student records, coordinating course logistics, and serving as a primary point of contact for internal and external clients.

Requirements

Requires a Grade 12 diploma plus a recognized office education or business certificate/diploma. Candidates must have at least two years of relevant administrative experience and intermediate proficiency in MS Office software.

Listed skills

• Customer service · Preferred
• Administrative Support · Preferred
• interpersonal communication · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Administrative Support
• Student Information Systems
• Banner Portal
• MS Word
• MS Excel
• Database Management
• Event Planning
• Minute Taking
• Proofreading
• Interpersonal Communication
• Organizational Skills
• Conflict Resolution
• Customer Service
• Filing Systems
• Office Equipment Operation

Job areas

• Administrative
• Education
• Customer Service & Support