SM

SCG Midlands

Verified Job Source

Experts in IT, cyber security and voice and data communications

Birmingham, West Midlands

IT Services and IT Consulting
11–50 people

About

Experts in IT, cyber security and voice and data communications From SME and corporate business to healthcare and education, we provide end-to-end IT, cyber security, voice and data communication solutions. Our specialist team helps you find the right mix of products and services for your needs, and optimise them with ongoing, expert support. We’ve been designing and delivering business communication solutions since 1991. From our beginnings in phone systems and mobile phones, our ever-evolving portfolio now includes IT, data networking and cyber security. Which means you can access powerful, flexible solutions for all of your requirements, across your entire organisation.

Open positions

Technical Support Engineer

On-site · Bolton

Provide technical support for VoIP systems, troubleshoot SIP, call quality, connectivity, and network issues, and configure and maintain related infrastructure. Manage support tickets, assist customers with installations and troubleshooting, escalate complex cases, document solutions, and keep up to date with VoIP technologies and security protocols.