Field Application Scientist (FAS)

Job summary

Deliver product demonstrations and proof-of-value projects, and guide biotech and diagnostics customers through training, onboarding, and adoption. Partner with sales, product, and engineering teams to support deals, troubleshoot scientific workflows, share customer insights, and represent the company at industry events.

Job details

Position Overview As a Field Application Scientist (FAS), you'll be the scientific voice in our sales and customer success journey. You'll work directly with biotech and diagnostics teams to understand their workflows, design compelling demos, and guide them through successful evaluations and onboarding. Your expertise in ELN, LIMS, lab information, or molecular diagnostics will help customers bridge the gap between wet-lab science and digital transformation. You'll partner closely with sales, product, and engineering to land "aha" moments, ensure early wins, and shape the future of how scientists work. ‍ Key Responsibilities Customer Engagement & Demos: Deliver compelling product demos and proof of value projects that show the delta from current pains in their scientific workflow to their future state. Translate scientific workflows into clear, vision-based presentations that resonate with scientists and decision makers. Provide personalized training and guidance during onboarding and adoption. Technical Expertise Apply your background in drug discovery, molecular diagnostics, ELN/LIMS, or regulated lab workflows to customer use cases. Troubleshoot and optimize configurations for key workflows (sample management, assays, compliance, CRO/CDMO collaboration). Test and provide feedback on new features to ensure real-world impact. Collaboration & Insights Partner with Account Executives in sales conversations to accelerate deal cycles. Share customer insights with product and engineering to shape roadmap priorities. Represent the company at industry events, webinars, and workshops. Qualifications Educational Background: MSc or PhD in Life Sciences, Molecular Biology, or related field. Technical Experience: Hands-on experience with LIMS, ELN, or molecular diagnostics workflows. Customer-Facing Experience: 3+ years of experience in customer-facing roles (applications, presales, or support) preferred. Communication Skills: Excellent communication and demo skills with the ability to engage both scientists and executives. Work Style: Organized, detail-oriented, and proactive in solving customer problems. Bonus: Training in Great Demo or other vision-generation demo methodologies. ‍ Why Join Scispot Real Impact: Your scientific expertise will directly shape how labs transform their operations and accelerate research. Startup Exposure: Work directly with founders and gain experience across all aspects of a growing SaaS business. Growth Opportunities: This role has clear paths to advancement as we scale our customer success and applications team. Collaborative Culture: Join a supportive, innovative team that values your ideas and celebrates your wins. Flexibility: Remote work flexibility that respects your schedule. Global Team: Collaborate with talented people across countries and gain exposure to diverse perspectives. ‍ Benefits Competitive salary and performance-based incentives Full healthcare coverage (post-probationary period) Remote work flexibility Significant growth opportunities and career advancement Stock options (post-probationary period) Opportunity to shape the future of lab operations at a fast-growing biotech software company ‍ Application To apply, please send your resume/CV to team@scispot.io

What you’ll do

Deliver product demonstrations and proof-of-value projects, and guide biotech and diagnostics customers through training, onboarding, and adoption. Partner with sales, product, and engineering teams to support deals, troubleshoot scientific workflows, share customer insights, and represent the company at industry events.

Requirements

An MSc or PhD in life sciences, molecular biology, or a related field is requested, along with hands-on experience in LIMS, ELN, or molecular diagnostics workflows. Three or more years in customer-facing applications, presales, or support roles is preferred, with strong communication, demonstration, organization, and problem-solving skills.

Benefits

• Performance-Based Incentives
• Full Healthcare Coverage
• Remote Work Flexibility
• Career Advancement Opportunities
• Stock Options

Listed skills

• Troubleshooting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Product Demonstrations
• Proof of Value Projects
• Customer Training
• Customer Onboarding
• Customer Success
• LIMS
• ELN
• Molecular Diagnostics
• Scientific Workflows
• Workflow Configuration
• Troubleshooting
• Regulated Lab Workflows
• Sales Collaboration
• Product Feedback
• Stakeholder Communication
• Presentation Skills

Job areas

• Science & Research
• Sales
• Customer Service & Support
• Healthcare
• Technology