Specialty Lines Examiner - Toronto, Ontario, Canada

Job summary

The examiner will manage complex liability claims for Lloyd's accounts, providing prompt and quality service to clients. They are responsible for directing field adjusters, settling claims, and liaising with stakeholders to meet client needs.

Job details

Company: ClaimsPro LP - International Programs Group Specialty Lines Examiner - Toronto, Ontario, Canada Compensation range: $80,300.00 - $111,500.00 annually International Programs Group (IPG) is an independent Third-Party claims Administrator which provides claims services for Lloyd’s of London syndicates, domestic insurers, self-insured entities, or organizations with high deductibles or self-insured retention. Today IPG works with Canada’s largest network of independent adjusting firms across the country. Operating out of Toronto, Montreal and Vancouver, each IPG office is staffed with specialized senior examiners and qualified desktop examiners. We have regional expertise and are licensed in all Canadian provinces. The successful candidate will work within IPG, a company of opportunity and excitement - we are looking for the right candidate to join us! We have an existing opportunity to add a full-time Specialty Lines Examiner to our team! IPG has offices in Toronto, Montreal and New Westminster. This role is suitable for a candidate who prefers to work in an office part or full time or fully remote. Although intended to be a remote work opportunity, this position may require attendance to the office for training, client meetings, or team meetings with ample notification. Competencies Required to Succeed: Individual must demonstrate the ability to direct adjusters of all levels and work effectively in a team environment Previously demonstrated ability to communicate effectively with both internal and external associates, written and oral techniques A positive, “can do” attitude and customer service approach ensuring all inquiries are effectively dealt with in a timely manner Strong analytical, problem solving and organizational skills Demonstrated ability to be proactive in identifying and implementing solutions Proven ability to multi-task in a fast paced and demanding environment Exceptional computer skills. Ability to navigate various systems, proficient in MS Office and work in a paperless environment. Responsibilities: Act as an examiner for various Lloyds accounts which involves providing prompt, fair, quality claims service to clients. Examine complex liability claims. Direct Field Adjusters on assignment investigations Settle claims directly with claimants or their representatives Administer claims payments/settlements through trust accounts Liaise with all stakeholders to ensure client's needs are met Education, Knowledge and Experience Required: College diploma or combination of education and equivalent business CIP designation an asset Minimum of 5 years of casualty claims experience including specialty lines experience an asset Experience dealing with Lloyds a clear advantage. What We Offer: Competitive Pay: $80,300.00 - $111,500.00 CAD Annual - compensation range is commensurate with experience, qualifications, and internal equity Work-Life Balance Remote Working Opportunities E-flex Benefits Program Wellness Programs Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees Training and Career Development Opportunities Employee Referral Bonuses Employee Recognition Program Employee Perks (access to vendor discount programs) Reimbursement for Adjusting Licenses and Dues We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates. Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates. #IPG

What you’ll do

The examiner will manage complex liability claims for Lloyd's accounts, providing prompt and quality service to clients. They are responsible for directing field adjusters, settling claims, and liaising with stakeholders to meet client needs.

Requirements

Candidates must have a minimum of 5 years of casualty claims experience, with specialty lines and Lloyd's experience considered an asset. A college diploma or equivalent business education is required, and a CIP designation is preferred.

Benefits

• Work-life balance
• Remote working opportunities
• E-flex benefits program
• Wellness programs
• Registered retirement savings plan (RRSP)
• Training and career development opportunities
• Employee referral bonuses
• Employee recognition program
• Employee perks
• Reimbursement for adjusting licenses and dues

Listed skills

• Problem solving · Preferred
• Customer service · Preferred
• Communication · Preferred
• MS-Office · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Claims examination
• Liability claims
• Lloyd's of London
• Adjuster direction
• Analytical skills
• Problem solving
• Organizational skills
• Customer service
• Communication
• MS Office
• Paperless environment
• Claims settlement
• Stakeholder management
• Casualty claims
• Specialty lines
• Trust Accounts
• Organizational Skills
• Customer Service
• Computer Literacy
• Problem Solving
• Microsoft Office
• Multitasking
• Submittals (Construction)
• Investigation

Job areas

• Finance & Accounting
• Legal
• Consulting
• Administrative
• Examiner
• Claims Examiner (General)
• Valuers and Loss Assessors
• Claims Adjusters, Examiners, and Investigators

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