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HR Operations & Admin Senior Analyst
HR Operations & Admin Senior Analyst
HR Operations & Admin Senior Analyst
HR Operations & Admin Senior Analyst
HR Systems Analyst
HR Systems Analyst
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Manager, HR Advisory Services and Talent Attraction
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Strategic HR Business Partner
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Security Guard - Trans Mountain Pipeline Westridge
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Solid Waste Engineer in Training
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Franchise Marketing Manager
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Program Manager (Authorized Training Centers)
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HR Operations & Admin Senior Analyst
About the role
HR Operations Admin Senior Analyst
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a HR Professional to join our Canada team Canada (CA).
Responsibilities/Duties/Functions/Tasks
- To assist with New Employee Orientations assure to have complete personnel files, including the request to sign all legal documents.
- Perform HR/related activities on HRIS tools (SAP/SuccessFactors platform), primarily pertaining to the employee life cycle (from Hire to Retire).
- Assist with document audits which may include urgent requests to scan and send/upload documentation for internal/external audits or per legal/HR Business Partner requirements
- Assist with Tier One general inquiries such as policy content, basic leave questions, employee’s requirements to update documents such as life insurance and other transactional requests.
- To process the various HR transactions as per the laid guidelines/SOP
- Manage calls from employees other HR Staff (Proficient English/verbal communication skills)
- To receive/respond to email inquiries and assigned tickets - (Proficient writing skills)
- To perform tasks within the established turnaround time and capable of multitasking on a day-to-day basis
- Open for new business process changes and adaptability for new systems/technology
- Entering/maintaining data in HCM modules
Qualifications:
- Knowledge and understanding of HR processes, programs and policies
- High level of accuracy and attention to detail
- Knowledge of Canadian employment legislation
- Proficient organizational skills
- Ability to work independently, as well as on a team
- Preferred previous experience working with filing and inventories.
- Solid communication and interpersonal skills with proven experience in handling confidential information with utmost confidentiality, tact, and diplomacy
- Intermediate level proficiency in MS Office (Word, Excel, Outlook, PowerPoint, SharePoint)
Preferences:
- Union based experience
- Certification/Diploma in HR
- Knowledge and understanding of HR processes, programs and policies
Job Level Specific Duties
- Provides first-level onsite support in response to basic and recurring customer questions through email or phone
- Performs employee data entry into HR core systems
- Coordinate new hire information into systems as well updating employee change-of-status
- Audits and corrects system employee data issues
- Assists more senior level team members by researching questions
- Prepares standard weekly / monthly reports for organization
- Escalates more complex issues to senior level team members or leadership
Typical Years of Experience
- Typically requires 3-5 years relevant experience
About NTT DATA Services
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
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About NTT Global Data Centers Americas, Inc.
NTT Ltd. is a leading, global technology services company. We're here to enable the connected future. We come together to make the world a better place, and every day we use the power of technology to make it happen. We employ curious people who are ready to change the world. Through the work we do with our clients and in our communities, we find ways that technology can make a positive impact. We call it technology for good. That's our focus and it extends well beyond the bottom line. We believe in using technology for good. This means helping organizations and society transform and move into the future with a partner they can trust. At the heart of our business are relationships built on loyalty, commitment and a shared belief in what's possible when we work together: a better world for us all to live in. Working with organizations around the world, we achieve business outcomes through intelligent technology solutions.
For us, intelligent means data driven, connected, digital and secure. Through our full range of unparalleled capabilities, we empower people, strategy, operations and technology, while our platforms provide a single view across hybrid environments. This gives our clients better insight to make the right decisions at the right time and achieve their business modernization and transformation goals. A new idea becomes a great idea when it helps to make the world a better place. We're constantly innovating. It is, and always has been, the essence of what sets us apart. We harness the collective effort of our people, together with external innovators and innovations, to drive excellence through the technologies we integrate and the services we deliver. Technology enables connection. And connections create understanding. The result is connected cities, factories, healthcare, agriculture, conservation, and even connected sport. Together we enable the connected future. Everything is iNTTerconnected.