Bilingual (FRENCH) Alarm Monitoring/Security Operations Rep

Job summary

The role involves monitoring alarms for customer sites and personal panic devices while documenting and escalating security issues. You will also be responsible for taking calls from security personnel and maintaining operational standards.

Job details

Securitas Canada's Mission: Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits. Securitas Aviation's Mission: Securitas Aviation ensures the safety of passengers all over the world providing thorough security checks at airports in Canada Our Values: Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community. Integrity: Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information. Vigilance: Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises. Helpfulness: As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

What you’ll do

The role involves monitoring alarms for customer sites and personal panic devices while documenting and escalating security issues. You will also be responsible for taking calls from security personnel and maintaining operational standards.

Requirements

Candidates must be bilingual in French and English and possess a high school diploma. The position requires a vigilant individual capable of evaluating risks and maintaining the integrity of security operations.

Listed skills

• French · Preferred
• Documentation · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Alarm Monitoring
• Security Operations
• Bilingual
• French
• Documentation
• Escalation Management
• Communication
• Vigilance
• Integrity
• Helpfulness
• Risk Assessment
• Incident Response
• Risk Management
• Honesty
• French Language
• Risk Analysis
• Customer Service
• Multilingualism
• Bilingual (French/English)
• Alarm Devices
• Physical Security Operations
• Certification Structure Oversight Committee (CSOC)
• Building Trust

Job areas

• Security & Safety
• Customer Service & Support
• Administrative
• Alarm Monitor
• Security Operations Center Analyst
• Database and Network Professionals Not Elsewhere Classified
• Software Quality Assurance Analysts and Testers

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