Service Technician I

Mississauga, ON
On-site
Posted Oct 17, 2026
1 position

$23–$30 / hour

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 2+ years
Minimum education: Professional degree
Posting language: English
Working hours: 40 hours per week

Job summary

The Service Technician will perform repairs and maintenance on various security systems while ensuring high-quality customer service. They are also responsible for managing repair inventories and documenting all service calls through detailed reports.

Job details

Securitas Technology Canada is a division of Securitas AB, the largest protective services provider in the world with over 370,000+ Securitas Heroes across the world. Securitas Technology Canada offers a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver the STC Difference, serving countless long-term clients with solutions and services that protect their people, customers, and assets. * Carry out repairs to faulty security systems * Follow up on service calls in order of priority according to importance; * Carry out repairs to defective systems assigned to him according to company norms and standards; * Ensure that the correct recommendations for use are passed on to customers * Ensure follow-up of customer service according to company policies and procedures; * Transmit usage recommendations to customers; * Provide the best service to the customer in compliance with company policies and procedures; * Ensure follow-up of customer service * Provide the best service to the customer in compliance with company policies and procedures; * Produce a report on service calls made; * Manage repair inventories. MUST have a valid training certificate in one or more of the following products: Lenel, AMAG, Avigilon, Milestone, Genetec, C-Cure, Alarm.com MUST have at least 3 years of recent experience working as a field service or installation technician at an electronic security company. * Full Benefits as of Day 1 * Retirement Plans as of Day 1 * Paid vacation, holiday * Educational Assistance * Company Training Program * Exceptional growth opportunities

What you’ll do

Requirements

Candidates must have at least 3 years of recent experience as a field service or installation technician in the electronic security industry. A valid training certificate in specific security products such as Lenel, AMAG, or Genetec is mandatory.