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Semaphore Solutions

Verified Job Source

Advancing the genomics sector through custom software solutions.

Victoria, BC

Software Development
1–10 people

About

Advance the genomics industry. Engineering Digital Transformation for Complex Clinical & Life Science Labs Semaphore focuses on supporting the lab informatics needs of R&D and molecular biology laboratories across Europe and North America. Our clients are cutting-edge laboratories advanced workflows and technologies to provide critical medical services, customer-direct services, and research.

Open positions

Customer Success Analyst

Remote · Canada

The role involves triaging Tier 1 technical issues and resolving or escalating customer queries for the Labbit product. Additionally, the analyst will create technical documentation and knowledge bases to improve customer success processes.

LIMS Consultant

Hybrid · British Columbia

The consultant will serve as the primary technical contact for customers, managing LIMS implementation projects from requirements gathering to configuration and testing. They will collaborate cross-functionally to design solutions, provide training, and contribute to continuous product improvement based on customer insights.

AI-Native Builder Product Owner

Remote · Victoria, British Columbia, Canada

The AI-Native Builder Product Owner will rapidly prototype and validate application-layer solutions by leveraging AI tools to accelerate software development. They will partner with engineering teams to translate scientific domain workflows into production-grade, version-controlled software artifacts.