Gestionnaire Expérience Client (Intérim)

Job summary

The Client Experience Manager oversees the sales floor, focusing on coaching and developing the team to deliver exceptional customer service. Responsibilities include managing performance, ensuring visual merchandising compliance, and fostering collaboration with brand representatives.

Job details

The Client Experience Manager oversees the sales floor, focusing on coaching and developing the team to deliver exceptional customer service. Responsibilities include managing performance, ensuring visual merchandising compliance, and fostering collaboration with brand representatives. Candidates should have 2 to 4 years of management experience in retail, beauty, or a related field. Strong communication skills, proficiency in Microsoft Office, and the ability to lead teams toward achieving business objectives are required.

What you’ll do

The Client Experience Manager oversees the sales floor, focusing on coaching and developing the team to deliver exceptional customer service. Responsibilities include managing performance, ensuring visual merchandising compliance, and fostering collaboration with brand representatives.

Requirements

Candidates should have 2 to 4 years of management experience in retail, beauty, or a related field. Strong communication skills, proficiency in Microsoft Office, and the ability to lead teams toward achieving business objectives are required.

Benefits

• Health insurance
• Life insurance
• Paid time off
• Product discounts
• Free products
• Exclusive brand events
• Professional development
• Performance bonuses

Listed skills

• Microsoft Excel · Preferred
• Communication · Preferred
• Windows · Preferred
• Team Leadership · Preferred
• Microsoft Word · Preferred
• Inventory management · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Team leadership
• Staff training
• Customer experience management
• Visual merchandising
• Performance management
• Inventory management
• Communication
• Influencing
• Windows
• Microsoft Word
• Microsoft Excel
• Conflict resolution
• Sales coaching
• Vendor management

Job areas

• Retail
• Management & Leadership
• Customer Service & Support
• Sales

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