Operations Consultant - Full Time

Job summary

The Operations Consultant is responsible for maintaining stockroom organization, processing shipments, and ensuring store merchandising standards are met. They also provide professional client service and assist in training team members on point-of-sale systems.

Job details

Job ID: 288856 Store Name/Number: ON-Vaughan Mills (0858) Address: 1 Bass Pro Mills Dr, Unit #232, Vaughan, ON L4K 5W4, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular Vacancy Status: This position is for an existing, open vacancy The Operations Consultant works in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates. ESSENTIAL DUTIES AND RESPONSIBILITIES Client Service Provide friendly, professional and knowledgeable service to clients as needed during store business hours. Assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS. Store Presentation Assist in maintaining standards of cleanliness and organization within the cashier zone. Be aware of and assist in maintaining SEPHORA’s merchandising concepts. Participate in programs to reduce shortage/loss. Merchandising and Operations Perform shipment receipt and processing in a timely manner. Organize and maintain stockroom per company standards. Process transfers, damages and testers per company standards. Check in all visual elements and communicate missing/damaged pieces to Operations Supervisor. Ensure safety and tidiness standards are respected and maintained at all times. Communicate inventory issues/concerns to Supervisor (s), Assistant Manager(s) or Store Manager. Ensure compliance with sampling policies and procedures. Participate in inventory control. Designated consultants will be cross-trained in cashier functions. EXPECTED SKILLS AND QUALIFICATIONS 1-2 years of retail/client service industry experience, preferably in a stockroom capacity. Possess good computer, arithmetic and organizational skills. Ability to multi-task, while being attentive to the needs of clients and the business. Effective time management, problem solving and communication skills. A High School graduate or equivalent. Flexible availability including evenings, weekends and holidays is required. ADDITIONAL INFORMATION Physical Requirements: Work in a fragrance filled environment. Lift and carry up to 50 pounds. Bend and stretch to stock shelves. MEANINGFUL REWARDS The compensation ranges between CAD$19.20 - CAD$22.60/hr. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location. Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions. As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

What you’ll do

The Operations Consultant is responsible for maintaining stockroom organization, processing shipments, and ensuring store merchandising standards are met. They also provide professional client service and assist in training team members on point-of-sale systems.

Requirements

Candidates must have 1-2 years of retail or client service experience, preferably in a stockroom capacity, and possess a high school diploma or equivalent. The role requires the ability to lift up to 50 pounds and maintain flexible availability for evenings, weekends, and holidays.

Benefits

• Performance-based bonus opportunities • Competitive benefits program • Learning and development initiatives

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Inventory Control · Preferred
• Problem solving · Preferred
• Multi-Tasking · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Stockroom management
• Point-of-sale (POS)
• Inventory control
• Merchandising
• Shipment processing
• Client service
• Time management
• Problem solving
• Communication skills
• Arithmetic skills
• Organizational skills
• Multi-tasking
• Organizational Skills
• Stocking Merchandise
• Artificial Intelligence
• Arithmetic
• Cleanliness
• Communication
• Inventory Control
• Problem Solving
• Multitasking
• Operations
• Point Of Sale
• Time Management

Job areas

• Retail
• Customer Service & Support
• Logistics
• Operations Consultant
• Retail Store Clerk
• Shop Sales Assistants
• Retail Salespersons