Receptionist

Job summary

Greet and direct visitors, manage incoming phone calls, and provide general office support. Maintain the guest waiting area and handle sensitive documentation and deceased belongings following chain of custody procedures.

Job details

Our associates celebrate lives. We celebrate our associates. Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties. Greets guests and visitors, offering assistance when entering the building Notifies staff members when appointments arrive and escorts guests to appropriate room Answers routine questions associated with services, products, location directions, etc. Immediately notifies and involves management with customer service and security issues Receives deceased belongings from family and follows chain of custody procedures Answers, screens, and routes incoming calls to appropriate staff members Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee. Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture Receives incoming mail and packages Maintains organized and current electronic and paper files and records, such as deeds and trust files May perform light typing, proofreading, data entry or printing Minimum Requirements Education High School Diploma or equivalent Experience Six months general office, receptionist, or administrative support experience preferred Proficient at operating telephones, fax, copier Knowledge, Skills And Abilities Working knowledge of MS Office Suite Clear and professional speaking voice and tone Professional interpersonal skills to handle sensitive and confidential situations Position continually requires demonstrated poise, tact and diplomacy Ability to work schedule including Saturday and or Sunday and beyond standard business hours Postal Code: B3S 0E1 Category (Portal Searching): Administration and Clerical Job Location: CA-NS - Halifax

What you’ll do

Greet and direct visitors, manage incoming phone calls, and provide general office support. Maintain the guest waiting area and handle sensitive documentation and deceased belongings following chain of custody procedures.

Requirements

Requires a high school diploma and preferably six months of administrative or receptionist experience. Must be proficient in MS Office and available to work weekends and non-standard business hours.

Listed skills

• Customer service · Preferred
• Administrative Support · Preferred
• interpersonal skills · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Reception
• Phone Handling
• Customer Service
• MS Office Suite
• Administrative Support
• Data Entry
• File Management
• Interpersonal Skills
• Diplomacy
• Tact
• Proofreading
• Office Equipment Operation

Job areas

• Administrative
• Customer Service & Support
• Social Services