Project Manager

Job summary

The Project Manager develops relationships with insurance adjusters and determines the scope of work for restoration projects. They ensure projects are completed on time and to high quality standards to return properties to their pre-loss state.

Job details

Who We Are ServiceMaster of Central & Northern Okanagan provides emergency response, restoration, and construction services to the insurance industry, residential and commercial customers. We offer a wide range of services that remediate conditions caused by fire, flood, wind, mold, and other hazards. Our people are the core of our business, and we are looking for someone who is people centered at heart and enjoys variety in their day to day. At ServiceMaster we like to have fun and laughter is often heard in the air. We carry that positive attitude with us even as we are running out the door to assist people 24/7 with emergency losses at their homes and businesses (such as fires and floods). We believe success is achieved by putting our 3 Core Values into practice: Can Do Attitude Get It Done Right Win as a Team What We Offer Competitive Wages Excellent Health and Dental Benefit Plan RRSP and Profit-Sharing Program Career Advancement Opportunities Tuition Reimbursement Casual Dress Code On-Site Parking Employee Referral Program The Project Manager is responsible for developing key working relationships with Adjusters and Insurance Companies. The Project Manager is responsible for determining the scope of work for the project, working in conjunction with the Homeowner, Adjuster, or Insurance Company. The Project Manager ensures the work is completed on time and to the highest quality, focusing on the scope and estimate of work to bring the property back to pre-loss state. What You Will Do Initiate initial customer contact Educate client on process, timing and expectations of emergency and repair phase Prepare accurate quotes and estimates, confirming target margins are met Ensure project requirements are being fulfilled and deadlines/milestones are achieved Ensure adherence to Emergency Phase timelines as per established ServiceMaster standard operating procedures Deliver exceptional customer service to all stakeholders: i.e Adjusters, Property Managers, Homeowners & Insurance Representatives Focus on marketing to develop new leads and relationships with Adjusters and Property Managers Develop network of business relationships within the Central & Northern Okanagan region with an eye to growing the ServiceMaster brand and generating new business What You Have University or College Diploma in construction management preferred OR Formal training in a related field Minimum 5 years experience in the Restoration or Construction industry preferred Water Remediation Technician (WRT) certification is an asset Fire and Smoke Restoration Technician (FSRT) certification is an asset Detailed understanding of reconstruction process Knowledge of building codes regulating construction trade Strong interpersonal and communication skills, both written and oral Excellent leadership and entrepreneurial skills Skilled at managing multiple projects, opportunity analysis and decision making This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

What you’ll do

The Project Manager develops relationships with insurance adjusters and determines the scope of work for restoration projects. They ensure projects are completed on time and to high quality standards to return properties to their pre-loss state.

Requirements

Candidates should ideally have a diploma in construction management and at least 5 years of experience in the restoration or construction industry. Certifications in Water Remediation (WRT) and Fire and Smoke Restoration (FSRT) are considered assets.

Benefits

• Health Benefit Plan • Dental Benefit Plan • RRSP • Profit-Sharing Program • Career Advancement Opportunities • Tuition Reimbursement • Casual Dress Code • On-Site Parking • Employee Referral Program

Listed skills

• Customer service · Preferred
• Construction Management · Preferred
• Budgeting · Preferred
• Leadership · Preferred
• Decision Making · Preferred
• Communication Skills · Preferred
• Project management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Project Management
• Construction Management
• Estimating
• Customer Service
• Relationship Management
• Leadership
• Budgeting
• Building Codes
• Water Remediation
• Fire and Smoke Restoration
• Opportunity Analysis
• Decision Making
• Communication Skills
• Marketing
• Networking

Job areas

• Construction
• Management & Leadership
• Trades
• Customer Service & Support