Restoration Supervisor

Hamilton, ON
On-site
Posted Oct 11, 2026
1 position

US$23–US$26 / hour

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Employment type: Full-time
Experience level: Mid-level · 2+ years
Posting language: English
Working hours: 40 hours per week
Seniority: Mid-Senior level

Job summary

Lead and perform residential and commercial restoration projects, coordinating technicians and other labor to complete work on time, within scope, and to quality standards. Communicate with customers, document project progress and equipment use, and oversee job-site safety and crew performance.

Job details

Responsive recruiter Replies within 24 hours Benefits 401(k) matching Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Join our SERVPRO team as a Restoration Supervisor! Are you passionate about leading teams, helping others, and making a difference every day? SERVPRO is looking for a motivated and skilled Restoration Supervisor to take charge and drive exceptional results for our customers! Why Choose SERVPRO? We don't just restore homes and businesses—we restore peace of mind. As part of our team, you'll enjoy: Competitive Pay: Starting at $[range] per hour (based on experience) with overtime opportunities! Top-Notch Benefits: Medical, 401(k) and paid time off. Growth Opportunities: Paid training, certifications, and a clear career path. Supportive Environment: A team that values your skills and helps you develop personally and professionally. Your Role As a Restoration Supervisor, you'll be the face of SERVPRO's Here to Help® commitment. Your leadership and expertise will be critical in ensuring our customers receive the highest quality service. Key Responsibilities Lead, coordinate, and perform restoration projects (Water, Fire, Mold & Specialized Cleaning), ensuring they’re completed on time and within scope. Manage and support restoration technicians and other labor forces while maintaining a positive team culture. Communicate progress and updates to customers, ensuring satisfaction and a seamless experience. Ensure proper documentation of all projects, including equipment usage and progress tracking. Oversee safety protocols to ensure compliance on all job sites. The Restoration Supervisor oversees and performs production processes, including demolition and mitigation, to fulfill the service needs of individual commercial and residential restoration projects. By providing quality, consistent, efficient work, this role represents the best in the cleanup and restoration industry. As a valued employee, you will receive various opportunities to learn and grow. Training and development programs are available, which can include additional industry certifications. What We’re Looking For Experience: MANDATORY 3+ years in the restoration field. IICRC Certified: MANDATORY IICRC Certified in WRT and ASD. Leadership: Ability to inspire and manage a team effectively. Physical Capability: Comfortable with physical tasks, including lifting 50+ pounds, climbing ladders, and working in tight spaces. Drive: Holds a proactive attitude to get the job done right. Exceptional Communication Skills: will communicate with customer, clients, Servpro teams effectively. Tech Savvy: Experienced use of technology. Commutable: Lives within 30 minutes commute to our office. Other Details Must hold a valid NJ State Driver's License in Good Standing. We provide ongoing development training. Work schedule is Monday through Friday, 7:30 AM to 5:00 PM with rotating on call duties. Will require hours outside of normal schedule based on business needs. Construction experience is a PLUS. Must be 21+ years of age. Ability to effectively manage a worksite and crew, including acting as a liaison between customers and Production Techs. Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics) Ability to work with/around cleaning products. Ready to Take the Next Step? If you're ready to lead and grow with a company that truly values its team, we want to hear from you! We are an Equal Opportunity Employer and do not discriminate on the basis of gender, disability, or veteran status. To Apply Apply here with your resume or a brief description of your work history. Don’t wait—apply today and start your journey with us! Compensation: $23.00 - $26.00 per hour Picture yourself here fulfilling your potential. At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

What you’ll do

Requirements

Requires at least three years of restoration experience and IICRC certifications in WRT and ASD, along with effective leadership, communication, and technology skills. Candidates must have a valid New Jersey driver's license in good standing, be at least 21, live within a 30-minute commute, and be able to perform physically demanding work, including lifting over 50 pounds and working at heights or in confined spaces.