Assistant Branch Manager - Drumheller

Job summary

The Assistant Branch Manager is responsible for leading, coaching, and developing a team of Financial Advisors to drive branch performance and success. They must proactively pursue new business opportunities while ensuring adherence to risk management policies and delivering high-quality financial services to members.

Job details

Join Servus Credit Union - Canada’s Largest Credit Union! We are hiring for a Full-time Assistant Branch Manager to join our Drumheller Branch! Posting closes: November 3rd , 2026 Employment Status: Full-time, 37.5 hours per week Additional Information: If selected for interview, please come prepared with a 30-60-90 day plan for the branch. For Internal Use Only - Job Grade: M1/B At Servus Credit Union, we do things differently—because we’re a credit union, not a bank. And that difference matters. We believe in putting people before profits, which is why our members are also our owners. Every dollar we earn is reinvested into the things that matter most: our members, our employees, and our communities. Whether it’s through profit sharing, competitive rates, or local initiatives that make a real impact, we’re here to help Albertans feel good about their money. We’re looking for passionate, values-driven people to join our team. We welcome individuals from all backgrounds who are aligned with our values and are eager to contribute in meaningful ways. If you're excited to grow your career with a team that’s innovative, hardworking, collaborative and deeply rooted in community, we want to meet you. Join Servus and discover a better way to work. As an Assistant Branch Manager, reporting to the Market Director, your primary goal is to empower, support and develop your team of Financial Advisors. As an Assistant Branch Manager, you have a passion for leading people and can help your Financial Advisors understand our member's needs, therefore driving performance and success for the branch. You are an expert in the sales process and delivering progressive lending and investment services to our members. What You'll be Doing: * Motivating and coaching employees to find opportunities to shape members financial fitness * Being proactive in pursuing new business opportunities * Monitoring and ensuring financial targets are being met or exceeded for the branch * Promoting referrals to our Wealth Management, Business Banking and 3rd party providers * Adhering to policies, procedures, and loss prevention guidelines to mitigate risk of loss * Providing support, guidance, and training to all employees as necessary to ensure performance improvement and cohesive teamwork * Preparing accurate and complete documentation, processing account changes, and handling member inquiries in a timely and efficient manner What you Bring: * 5 years of retail banking experience * A minimum of 3 years experience as a Financial Advisor * A comprehensive understanding of lending and credit Although not required, the following education/certificates are valuable assets: * Post-secondary education in Finance (or related studies) * Investment Funds in Canada Course & License (IFIC) * Personal Financial Service Advice (PFSA) * Financial Planning I (FP1) Why Servus? Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as: * Competitive compensation including performance-based incentive pay and profit share * Training & Development Opportunities * Career Advancement Potential * Flexible work options * Meaningful work towards individual and corporate goals * Opportunities to get involved and give back through an employee volunteer program At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the financial services we provide…with a few additional perks! What happens next? We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted. At Servus Credit Union, we believe in being purposefully cooperative and working together to create a culture of Belonging for everyone. We are committed to an inclusive, equitable, and accessible workplace where everyone is valued, respected, and supported. We encourage applications from individuals of all backgrounds, and accommodations are available during every stage of the hiring process upon request. Your skills, passion and curiosity may find they belong at Servus, so even if you don't check every box, we encourage you to apply! Qualified applicants are invited to apply online. We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

What you’ll do

The Assistant Branch Manager is responsible for leading, coaching, and developing a team of Financial Advisors to drive branch performance and success. They must proactively pursue new business opportunities while ensuring adherence to risk management policies and delivering high-quality financial services to members.

Requirements

Candidates must have at least 5 years of retail banking experience, including a minimum of 3 years as a Financial Advisor. A comprehensive understanding of lending and credit is required, with additional financial certifications considered valuable assets.

Benefits

• Health and wellness programs
• Vacation
• Retirement savings programs
• Competitive compensation
• Performance-based incentive pay
• Profit sharing
• Training and development opportunities
• Career advancement potential
• Flexible work options
• Employee volunteer program

Listed skills

• Problem solving · Preferred
• Leadership · Preferred
• Account Management · Preferred
• Risk Management · Preferred
• Communication · Preferred
• Coaching · Preferred
• Financial analysis · Preferred
• Business development · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Leadership
• Coaching
• Sales process
• Lending
• Investment services
• Financial fitness
• Business development
• Risk management
• Team management
• Performance management
• Account management
• Member relations
• Financial analysis
• Communication
• Problem solving
• Risk Mitigation
• Curiosity
• Innovation
• Investments
• Financial Services
• Finance
• Teamwork
• Sales Process
• Wealth Management
• Financial Planning
• Loss Prevention
• Commercial Banking
• Retail Banking
• Performance Improvement

Job areas

• Management & Leadership
• Finance & Accounting
• Sales
• Retail
• Customer Service & Support
• Assistant Branch Manager
• Financial and Insurance Services Branch managers
• Financial Managers

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