Receptionist - Servus Wealth Strategies

Join Servus Credit Union - Canada’s Largest Credit Union! We are hiring for a Receptionist to join our Wealth Team in Red Deer at our Parkland Square Building! Posting closes: August 31, 4:00 pm Employment Status: In-Person, 6-month temporary, Part time (guaranteed 20 - 30 hours a week) Internal Use only: U1/a At Servus Credit Union, we do things differently—because we’re a credit union, not a bank. And that difference matters. We believe in putting people before profits, which is why our members are also our owners. Every dollar we earn is reinvested into the things that matter most: our members, our employees, and our communities. Whether it’s through profit sharing, competitive rates, or local initiatives that make a real impact, we’re here to help Albertans feel good about their money. We’re looking for passionate, values-driven people to join our team. We welcome individuals from all backgrounds who are aligned with our values and are eager to contribute in meaningful ways. If you're excited to grow your career with a team that’s innovative, hardworking, collaborative and deeply rooted in community, we want to meet you. Join Servus and discover a better way to work. Reporting to the Manager Wealth Support for our Red Deer/Central district our receptionist acts as the first line of support as members visit our wealth office located on the main floor of our Parkland Square Building. Our receptionist provides exceptional front desk support and supports the day-to-day administrative and operational needs of the office. This position is responsible for delivering a professional, welcoming experience, managing communications, and providing administrative support to ensure efficient office operations. What You'll be Doing: Provide general administrative support to the team as needed to contribute to the overall efficiency and effectiveness of office operations. * Telephone Management * Client and Visitor Reception * Email Correspondence * Meeting Coordination * Document and Tax package Preparation * Records Management * Reporting and Data Entry * Supply management, and Mail handling What you Bring: Experience: * Previous experience in a receptionist or administrative role is preferred * Experience working within a financial institution would be considered an asset * Strong organizational and multitasking skills with the ability to manage competing priorities * Excellent verbal and written communication skills and strong interpersonal abilities * Proficiency in Microsoft Office Suite (Word, Outlook, Excel) * High attention to detail and accuracy * Professional demeanor with strong customer service skills * Ability to handle sensitive information with professionalism and confidentiality Education: All applicants must be 18 years of age and have a high school diploma minimum. Why Servus? Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as: * Competitive compensation including performance-based incentive pay and profit share * Training & Development Opportunities * Career Advancement Potential Flexible work options * Meaningful work towards individual and corporate goals * Opportunities to get involved and give back through an employee volunteer program At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the financial services we provide…with a few additional perks! What happens next? We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted. At Servus Credit Union, we believe in being purposefully cooperative and working together to create a culture of Belonging for everyone. We are committed to an inclusive, equitable, and accessible workplace where everyone is valued, respected, and supported. We encourage applications from individuals of all backgrounds, and accommodations are available during every stage of the hiring process upon request. Your skills, passion and curiosity may find they belong at Servus, so even if you don't check every box, we encourage you to apply! Employment Eligibility for External Candidates: The selected candidate(s) must successfully pass a criminal background check, reference check and credit check to qualify for hire by Servus Credit Union. Qualified applicants are invited to apply online. We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.

The receptionist acts as the first point of contact for members visiting the wealth office and provides essential administrative support. Responsibilities include managing communications, coordinating meetings, handling documentation, and ensuring efficient daily office operations.

Applicants must have a minimum of a high school diploma and be at least 18 years of age. Previous experience in a receptionist or administrative role is preferred, along with proficiency in Microsoft Office Suite.

• Health and wellness programs • Vacation • Retirement savings programs • Performance-based incentive pay • Profit share • Training and development opportunities • Career advancement potential • Flexible work options • Employee volunteer program

• Customer servicePreferred
• document preparationPreferred
• CommunicationPreferred
• ReportingPreferred
• Data entryPreferred
• Microsoft Office SuitePreferred

Identified from the job description. Confirm important requirements above.

• Telephone management
• Client reception
• Visitor reception
• Email correspondence
• Meeting coordination
• Document preparation
• Tax package preparation
• Records management
• Reporting
• Data entry
• Supply management
• Mail handling
• Microsoft Office Suite
• Customer service
• Communication
• Organizational skills
• Administrative Support
• Professionalism
• Curiosity
• Supply Management
• Microsoft Excel
• Management
• Customer Service
• Confidentiality
• Data Entry
• Records Management
• Financial Services
• Innovation
• Microsoft Outlook
• Microsoft Office
• Multitasking
• Operations
• Coordinating
• Detail Oriented

• Administrative
• Finance & Accounting
• Customer Service & Support
• Wealth Strategist
• Receptionist
• Receptionists (general)
• Receptionists and Information Clerks

Minimum education

High school

Minimum experience

0+ years

Posting language

English

Working hours

30 hours per week