user support technician

Overview Languages English Education College/CEGEP or equivalent experience Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Report on the performance of computer systems and networks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Supervise other technical support workers in this group Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Perform Web-server backup and recovery operations Manage incidents Benefits Health benefits Dental plan Health care plan Vision care benefits Other Benefits Free parking available

The role involves providing technical support to users, researching solutions via technical manuals, and managing computer system performance. Responsibilities also include setting up hardware, software, and performing web-server backup and recovery operations.

Candidates should have a college/CEGEP education or equivalent experience. A minimum of 1 year to less than 2 years of relevant experience is required.

• Health benefits • Dental plan • Health care plan • Vision care benefits • Free parking

Identified from the job description. Confirm important requirements above.

• Computer Systems Performance Reporting
• Technical Support
• Technical Research
• User Training
• Technical Supervision
• Equipment Installation
• Operating Systems Installation
• Software Installation
• Web-server Backup
• Recovery Operations
• Incident Management

Minimum education

Associate degree

Minimum experience

0+ years

Apply by

Aug 29, 2026