#2026-087 - Medical Clerk (Casual) 1

Job summary

The Medical Clerk provides client service and team support within a multi-disciplinary primary care team. They ensure an efficient environment where clients are treated with dignity and respect.

Job details

Date: September 15, 2026 Position: Medical Clerk Status: Casual Hours of Work*: Monday – Friday; 8:45/11:45am – 5:00/8:00pm Department: Primary Health Job Posting No.: #2026-087 Reports to: Program Manager, Primary Health Closing Date: Open Until Filled Union: CUPE – Facility Salary: $22.818 - $25.616/hr These hours can vary depending on the operational requirements of the program Mount Carmel Clinic operates out of multiple locations; you may be required to work in other areas Mount Carmel Clinic is committed to equity and inclusion and has undertaken to increase responsiveness to Indigenous people by promoting a workforce that is representative of the participants and communities we serve. We encourage applications from Indigenous persons, those with lived experience, and members of equity-deserving groups. Applicants are encouraged to self-declare in their application. Position Summary The Medical Clerk provides a range of client service and team support services as part of the multi-disciplinary, integrated primary care team. As a team, MCC’s Medical Clerks support an organized and efficient client service environment where clients’ needs and interests come first and all are treated with dignity and respect. Qualifications Education Graduate from a recognized medical assistant training program, such as Clinic Office Assistance, Health Care Aide and/or Medical Records Technician Proven knowledge of medical terminology Training and experience in recording vital signs and assisting practitioners in medical examinations Skills, Expertise, And Experience Ability to meet the physical requirements of the position; including the ability to accompany and physically support clients around the clinic; lift and carry light equipment and other items (up to 20 pounds) Demonstrated ability to be empathetic and compassionate Demonstrated ability to remain calm in stressful situations Critical Skills Proven interpersonal and organizational skills Focus on Results Demonstrated ability to prioritize and focus work-related activities to effectively and efficiently achieve goals and produce expected results/outcomes Alignment with Organizational Values Commitment to the principles that guide Mount Carmel Clinic, as reflected in the history, vision, mission and values Commitment to Reconciliation Knowledge and understanding of Indigenous culture and traditions and the impact of colonization on the health and well-being of Indigenous individuals and families Teamwork Proven ability to work within an interdisciplinary team with respect, professionalism, cooperation, sensitivity and cultural awareness MCC Philosophies Knowledge and commitment to apply diversity, equity, cultural safety, pro-choice, social determinants of health, population health, harm reduction, trauma-informed, and community development principles in all aspects of the work. Communication Excellent verbal and written communication skills and proficiency in the use of computer systems, including Microsoft Word, Excel, and Outlook Assets Experience working in electronic medical records and EMR All positions are subject to Criminal Record, Child and Adult Abuse Registry checks. However, a previous criminal record does not automatically disqualify candidates. We are open to discussing your respective circumstances. Applicants may be required to undergo testing to determine the knowledge, skill, and ability required for the position. Please submit your application here: https://recruiting.ultipro.ca/MOU5100MOCL/JobBoard/d15af943-9d30-405e-96b3-b4f81389547f/OpportunityDetail?opportunityId=5c60c55a-4e71-4a6a-98ec-5f112f181050 This link can also be found under Employment Opportunities on our website: https://www.mountcarmel.ca/get-involved/work-with-us/#current-postings We thank all applicants; however, we will only contact candidates who are selected & applied via link for the interview.

What you’ll do

The Medical Clerk provides client service and team support within a multi-disciplinary primary care team. They ensure an efficient environment where clients are treated with dignity and respect.

Requirements

Candidates must be graduates of a recognized medical assistant or health care aide program with knowledge of medical terminology and vital signs. Proficiency in computer systems and a commitment to equity, inclusion, and Indigenous cultural safety are required.

Listed skills

• written communication · Preferred
• interpersonal skills · Preferred
• Microsoft Excel · Preferred
• Prioritization · Preferred
• Microsoft Word · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Medical Terminology
• Recording Vital Signs
• Patient Support
• Interpersonal Skills
• Organizational Skills
• Electronic Medical Records (EMR)
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Trauma-Informed Care
• Harm Reduction
• Cultural Safety
• Compassion
• Prioritization
• Written Communication
• Verbal Communication

Job areas

• Healthcare
• Administrative
• Social Services
• Customer Service & Support