Clerk Typist 2 - Psychiatry - Clinical Admin - Adult

Job summary

Provide clerical support to the department, including reception, answering calls, relaying messages, and greeting and directing patients, visitors, and staff. Prepare charts for mental health ambulatory care clinics, schedule patient appointments, and perform other clerical duties.

Job details

Requisition ID: 412783 Position Number: 20011554 Posting End Date: October 23, 2026 City: Winnipeg Employer: Shared Health Site: Health Sciences Centre Department / Unit: 2nd Floor Psych Admin Job Stream: Non-Clinical Union: CUPE Anticipated Start Date - End Date: 11/16/2026 - 09/03/2027 Reason for Term: Maternity Leave FTE: 1.00 Anticipated Shift: Days Work Arrangement: In Person Daily Hours Worked: 7.50 Annual Base Hours: 1950 Salary: $22.502 , $23.145 , $23.807 , $24.493 , $25.197 Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations. Position Overview Under the general direction of the Administrative Services Manager, the incumbent is responsible for assisting with the effective, efficient provision of clerical support for the department. Duties include: Acting as receptionist for the area, receiving incoming telephone calls, taking and relaying messages, greeting and directing patients, visitors and staff, etc. Ordering and preparing patient charts for Mental Health ambulatory care clinics. Scheduling patient appointments. Miscellaneous clerical duties. Experience Six months previous related experience required. Education (Degree/Diploma/Certificate) Complete high school education, Manitoba standards, required. Successful completion of a recognized secretarial training program preferred. Certification/Licensure/Registration Not Applicable Qualifications And Skills Preference will be given to those applicants competent in an Indigenous language and/or knowledge in Indigenous customs, traditions and values. Typing 40 wpm required. Proficiency in Microsoft Office (Word) required. Knowledge of the EPR system preferred. Must possess excellent communication and interpersonal skills. Physical Requirements Due to the nature of the work in the department, the incumbent must be able to deal with difficult situations that may arise when in contact with patients and/or the public. Must be able to lift chart bins easily. This term position may end earlier as outlined in your collective agreement. We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today. Interested candidates should select the "Apply" icon below to upload their cover letter, resume and copy of licenses/certification. This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment. Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE. Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted. We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process. Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.

What you’ll do

Provide clerical support to the department, including reception, answering calls, relaying messages, and greeting and directing patients, visitors, and staff. Prepare charts for mental health ambulatory care clinics, schedule patient appointments, and perform other clerical duties.

Requirements

Requires high school education, six months of related experience, typing at 40 words per minute, and proficiency in Microsoft Word. A recognized secretarial training program and knowledge of the EPR system are preferred; strong communication and interpersonal skills are required.

Listed skills

• telephone communication · Preferred
• Appointment Scheduling · Preferred
• Microsoft Word · Preferred
• Communication · Preferred
• interpersonal skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Reception
• Telephone Communication
• Message Taking
• Patient and Visitor Assistance
• Medical Chart Preparation
• Appointment Scheduling
• Typing
• Microsoft Word
• Electronic Patient Records
• Communication
• Interpersonal Skills
• Handling Difficult Situations
• Indigenous Cultural Awareness

Job areas

• Administrative
• Healthcare
• Customer Service & Support

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