Customs Broker

Company Description ShipTop is a leading eCommerce fulfillment provider, utilizing advanced technology and a customer-focused approach to help businesses grow. Our comprehensive digital solution combines a multi-channel order and inventory management system with a fast and reliable fulfillment process, enabling eCommerce merchants to scale and succeed. With exceptional customer feedback, ShipTop offers the highest service levels at competitive rates, making fulfillment accessible for every company. Role Description ShipTop is looking for a Licensed Customs Broker to manage customs compliance for goods imported into Canada on behalf of our clients. This role is responsible for accurate tariff classification, valuation, and duty/tax calculation, as well as ensuring all import documentation meets CBSA requirements. This is a critical compliance role — accuracy and up-to-date regulatory knowledge matter, as errors can result in delayed shipments, penalties, or audits. We’re looking for someone who takes ownership of compliance while also being a responsive, solutions-oriented partner to our operations team and clients. Responsibilities • Prepare and submit accurate customs declarations for goods imported into Canada • Review tariff classification (HS codes), valuation, and applicable duties/taxes • Review and verify import documentation for accuracy and completeness • Manage CBSA release processes, including PARS/RMD submissions, and resolve customs holds or examinations • Advise clients and internal teams on import regulations, trade compliance requirements, and duty relief programs (e.g., CUSMA/USMCA, duty drawback) • Maintain accurate, audit-ready records in line with CBSA recordkeeping requirements • Monitor regulatory changes affecting tariffs, trade agreements, and import compliance • Coordinate with freight forwarders and drayage partners to ensure timely release and delivery of cargo Qualifications • CCS (Certified Customs Specialist) designation or CBSA customs broker license • Prior experience working as a licensed customs broker or in a customs brokerage environment • Strong working knowledge of the Canadian Customs Tariff, CBSA regulations, and trade agreements (CUSMA/USMCA and others) • Experience with tariff classification, valuation methods, and duty/tax calculation • Familiarity with CBSA systems and processes (e.g., CARM, PARS/RMD, AMPS) • High attention to detail and strong organizational skills, with the ability to manage multiple shipments and deadlines • Excellent written and verbal communication skills for client and CBSA correspondence • Experience in eCommerce, 3PL, or freight forwarding is an asset • Bachelor’s degree or diploma in International Trade, Business, or a related field preferred

The role involves managing customs compliance for imports into Canada, including accurate tariff classification and duty calculations. The broker will handle CBSA release processes and advise clients on trade regulations and duty relief programs.

Candidates must hold a CCS designation or a CBSA customs broker license with strong knowledge of Canadian customs tariffs and trade agreements. A degree in International Trade or Business is preferred, along with experience in a brokerage or 3PL environment.

Identified from the job description. Confirm important requirements above.

• Customs Compliance
• Tariff Classification
• HS Codes
• Valuation
• Duty and Tax Calculation
• CBSA Regulations
• CUSMA/USMCA
• CARM
• PARS/RMD
• Import Documentation
• Trade Compliance
• Audit Management
• Freight Forwarding
• 3PL
• eCommerce Fulfillment
• Communication Skills

• Logistics
• Transportation
• Finance & Accounting
• Legal
• Administrative

Minimum education

Professional degree

Minimum experience

2+ years

Apply by

Feb 20, 2027

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level

Application method

Direct apply is available