The SHN mission is simple – optimize healthcare for all. Since our inception, we’ve seen enormous technological shifts in how healthcare is delivered, as well as the ways in which patients and consumers want their healthcare services delivered. Now, we aim to lead the Canadian Specialty Healthcare market by delivering superior customer service to those who matter most to us: patients, healthcare providers, and pharmaceutical manufacturers. Our long-standing retail experience has enabled us to deliver care to millions of customers across the country, including specialty care patients seeking greater convenience and savings. As part of Canada’s largest retail pharmacy network, SHN is uniquely positioned to make a real difference for Canadians. By working together, we can continue to shape how specialty healthcare is delivered in Canada for the better.
On-site · Mississauga
The Patient Care Specialist acts as the primary point of contact for patients in a support program, managing service delivery and reimbursement processes. They collaborate with healthcare professionals to ensure patients receive timely access to therapy and maintain accurate documentation throughout the treatment journey.
On-site · Mississauga
Acts as the primary point of contact for patients in a support program, managing welcome calls, consent, and program offerings. Coordinates reimbursement processes, medication delivery, and reports adverse events to ensure positive patient outcomes.
On-site · Mississauga
The Registered Pharmacy Technician manages administrative and technical duties related to dispensing, scheduling, and shipping medications. They are also responsible for performing sterile compounding in cleanrooms and coordinating with healthcare providers and patients.
On-site · Mississauga
The role involves translating business and operational requirements into data-driven solutions and outputs to guide decision-making. The analyst will develop specific data solutions, validate outputs, and maintain technical documentation for the BII team.
On-site · Mississauga
Acts as the primary point of contact for patients in support programs to ensure effective delivery of service offerings and high-quality customer care. Responsibilities include managing reimbursement processes, coordinating therapy access, and reporting adverse events.
Hybrid · Mississauga
The student will support the oncology program team by researching trends, patient needs, and treatment access to advance patient-centred programs. They will also assist in creating strategic materials, proposals, and supporting continuous improvement initiatives.
Hybrid · Mississauga
Responsible for the efficient picking, checking, packing, receiving, and shipping of customer orders following GMP guidelines and SOPs. Duties include unloading trucks, conducting inventory counts, and maintaining a clean warehouse environment.
Hybrid · Mississauga
The role involves supporting CRM data migration, monitoring data pipelines, and enhancing ETL processes to ensure data quality. The student will also automate manual processes and create technical documentation for data workflows.
Hybrid · Toronto
Assist in creating strategic healthcare partnerships between Shoppers Drug Mart and external pharmaceutical partners. Responsibilities include maintaining CRM databases, analyzing KPIs, and preparing presentations for senior leadership.
Hybrid · Montréal
The Nurse Field Case Manager coordinates ongoing assessment, planning, and advocacy to ensure patients have access to cost-effective treatment and drug coverage. They act as a liaison between physicians, patients, and payers to facilitate therapy enrollment and reimbursement.
On-site · Mississauga
The Pharmacovigilance Specialist facilitates guidance for the PV team, manages case reconciliation, and performs quality control checks. They act as the primary liaison between patient-facing staff, internal departments, and pharmaceutical companies regarding adverse events.
Remote · Canada
Provide healthcare advice, education, and supportive services to patients across Canada via telemedicine channels. Responsibilities include triaging requests, developing comprehensive care plans, and collaborating with other healthcare professionals.
Remote · Alberta, Canada, British Columbia, Canada
Provide healthcare advice, education, and supportive services to patients across Canada via telemedicine channels. Responsibilities include triaging requests, developing comprehensive care plans, and collaborating with other healthcare professionals.
On-site
Location: 1685 Tech Ave, Mississauga, Ontario, L4W 0A7 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your care…
