The SHN mission is simple – optimize healthcare for all. Since our inception, we’ve seen enormous technological shifts in how healthcare is delivered, as well as the ways in which patients and consumers want their healthcare services delivered. Now, we aim to lead the Canadian Specialty Healthcare market by delivering superior customer service to those who matter most to us: patients, healthcare providers, and pharmaceutical manufacturers. Our long-standing retail experience has enabled us to deliver care to millions of customers across the country, including specialty care patients seeking greater convenience and savings. As part of Canada’s largest retail pharmacy network, SHN is uniquely positioned to make a real difference for Canadians. By working together, we can continue to shape how specialty healthcare is delivered in Canada for the better.
Remote · Canada
Provide healthcare advice, education, and supportive services to patients across Canada via telemedicine channels. Responsibilities include triaging requests, developing comprehensive care plans, and collaborating with other healthcare professionals.
On-site · Mississauga
Coordinate all activities involved in dispensing medications from the Specialty Health Network Pharmacy in compliance with provincial and federal regulations. Provide patient-centric medication support services and supervise pharmacy staff, including sterile compounding activities in cleanrooms.
On-site · Mississauga
Acts as the primary point of contact for patients in support programs to ensure effective delivery of services and high-quality customer care. Manages reimbursement processes, coordinates therapy access, and reports adverse events to ensure positive patient outcomes.
On-site · Mississauga
Oversee the strategic and budgetary execution of innovative specialty pharmaceutical pilots and programs to ensure alignment with organizational goals. Lead a high-performance team and partner with clients to optimize program outcomes and profitability.
Hybrid · Mississauga
Lead the execution of a value-driven pharmacy experience for specialty patients by developing best practices and a compliant retail strategy. Oversee the Centre of Excellence quality program, manage pharmacy training, and collaborate with enterprise teams to integrate service offerings into the patient journey.
Remote · Canada
Provide healthcare advice, education, and supportive services to patients across Canada via telemedicine channels. Responsibilities include triaging requests, developing comprehensive care plans, and collaborating with other healthcare professionals.
On-site · Mississauga
Acts as the primary point of contact for patients in support programs, managing welcome calls and coordinating access to therapy. Responsible for navigating reimbursement processes and reporting adverse events to ensure positive patient outcomes.
On-site · Mississauga
The role focuses on designing and implementing clinical risk management frameworks and quality standards for digitally enabled healthcare services. It involves conducting evidence appraisals, leading multidisciplinary teams, and providing direct virtual patient care.
Remote · Canada
Provide healthcare advice, education, and supportive services to patients across Canada via telemedicine channels. Responsibilities include triaging requests, developing comprehensive care plans, and collaborating with other healthcare professionals.
Remote · Canada
Provide high-quality virtual healthcare, including assessment, diagnosis, and treatment of patients across various health conditions. Lead and mentor a team of Nurse Practitioners while contributing to clinical policy development and quality improvement initiatives.
Remote · Alberta, Canada, British Columbia, Canada
Provide healthcare advice, education, and supportive services to patients across Canada via telemedicine channels. Responsibilities include triaging requests, developing comprehensive care plans, and collaborating with other healthcare professionals.
Remote · Canada
Provide healthcare advice, education, and supportive services to patients across Canada via telemedicine channels. Responsible for triaging requests, assessing patient needs, and developing comprehensive care plans in collaboration with other health professionals.
On-site · Mississauga
Acts as the primary point of contact for patients in support programs to ensure effective delivery of services and high-quality customer care. Responsibilities include managing reimbursement processes, coordinating therapy access, and reporting adverse events.
On-site · Burnaby
The Nurse Case Manager coordinates patient progress from enrollment through therapy, acting as the primary contact for patients and healthcare providers. Responsibilities include maintaining patient files, reporting adverse events, and ensuring continuity of care within the Specialty Health Network.
Remote · Canada
The Nurse Practitioner provides healthcare advice, triage, and supportive services to patients across Canada via telemedicine channels. They collaborate with other healthcare professionals to develop and implement comprehensive care plans and promote healthy lifestyles.
On-site · Mississauga
The Supervisor, Patient Care provides operational leadership and oversight to the Patient Care Specialist team to ensure achievement of SLAs and KPIs. Key duties include workload distribution, coaching team members, and serving as the first point of escalation for complex patient and reimbursement issues.
On-site · Mississauga
Acts as the single point of contact for patients in support programs, managing service delivery and reimbursement processes. Ensures a positive patient journey through welcome calls, medication coordination, and reporting adverse events.
On-site · Mississauga
The Program Manager leads the organization and execution of internal and external program deliverables and project initiatives. Key duties include managing client communications, handling monthly billings, and mitigating program risks.
On-site · Mississauga
Lead a team in delivering patient support programs for specialty drug therapies while managing key client accounts and pharmaceutical partnerships. Responsible for strategic planning, financial targets, and ensuring excellence in program execution and compliance.
On-site · Mississauga
The Warehouse Associate is responsible for the efficient receiving, picking, packing, and shipping of customer orders while maintaining inventory accuracy. They must also operate material handling equipment and ensure a clean, safe, and compliant work environment.
