Volunteer Opportunity: SickKids Immersive Theatre Experience
- Toronto, ON
- On-site
- Posted Oct 7, 2026
- 1 position
Opens an external site
- Employment type
- Full-time
- Experience level
- Entry, Junior · 0+ years
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
Volunteers will provide support for an immersive theatre experience by assisting with guest wayfinding, registration, and coat check services. They will act as a welcoming point of contact to ensure a smooth and safe event flow for all attendees.
Job details
VOLUNTEER, IMMERSIVE THEATRE EXPERIENCE ABOUT US SickKids Foundation, with over 50 years of philanthropic impact in 2023, is Canada's largest charitable funder of child health research, learning and care, raising over $200 million last year. As a national charity, SickKids Foundation invests in national and international initiatives to benefit children in Canada and around the world. As the fundraising partner to The Hospital for Sick Children (SickKids), we are aligned in supporting Precision Child Health (PCH), the future of tailoring medicine to each child's unique traits so SickKids can diagnose faster, treat smarter, and predict better. We are driven by our core values of integrity, collaboration, excellence, innovation, and inclusion, with goals of delivering an unmatched donor experience, investing in our people and culture, driving innovative and sustainable fundraising, and leading in digital charity. SickKids Foundation is committed to an inclusive culture by embedding equity, diversity and inclusion in everything we do. We aim to build awareness and skills in this area, both internally and with our partners. Our commitment extends to creating a safe, positive work environment. For details on our Equity, Diversity & Inclusion commitment, please click here. We’re committed to attracting and retaining passionate individuals to help create a healthier future. That’s why SickKids Foundation is looking for Immersive Theatre Experience volunteers. ABOUT THE EVENT This fall, SickKids will host a unique, large-scale guest experience within the Hospital. The event will welcome invited guests for an engaging behind-the-scenes journey through a series of carefully designed experiences across the Hospital. Volunteers will play an important role in helping guests navigate the event, providing wayfinding support, assisting with registration and arrivals, and helping ensure a smooth and welcoming experience for all attendees. VOLUNTEER ROLES Outdoor Wayfinding Support guests as they arrive by helping them navigate from parking areas to registration. Volunteers will provide a warm first point of contact, answer simple directional questions and help keep arrival flow clear and welcoming. Approx. Volunteers Needed: 10 Theatre Wayfinding Help guide guests through the immersive experience inside SickKids Hospital. Volunteers will support guest movement through key spaces and help ensure the theatre experience flows smoothly, safely and respectfully. Approx. Volunteers Needed: 10 Registration and Coat Check Support the guest arrival experience by welcoming attendees, checking guests in using a laptop-based registration system, printing name badges, and assisting with coat check services. Volunteers will help create an organized and welcoming environment while ensuring guests are checked in efficiently and personal belongings are handled with care. Approx. Volunteers Needed: 10 Greeters/Floaters Serve as a flexible event support volunteer, providing assistance wherever it is needed most throughout the guest experience. Greeter/Floater volunteers should be prepared to support Outdoor Wayfinding, Registration & Coat Check, or other guest services responsibilities as directed by event staff to help ensure smooth event operations. Approx. Volunteers Needed: 2 EVENT DATES, SHOW TIMES & VOLUNTEER SHIFTS Event dates: November 2**, 4, 5, 6*, 8*, 9, 11, 12, 13*, 15*, 16, 18, 19, and 20 Matinee Show Time: 1:00 PM – 4:00 PM Volunteer Shift Time: 12:00 PM – 4:30 PM Twilight Show Time: 6:00 PM – 9:00 PM Volunteer Shift Time: 5:00 PM – 9:30 PM *These performance dates only have a matinee showing. **The November 2nd Twilight show concludes at 10:30pm; the volunteer shift will conclude at 11:00pm. LOCATION SickKids Hospital 555 University Ave Toronto, ON TRAINING REQUIREMENTS * Outdoor Wayfinding, Registration & Coat Check, Greeters/Floaters: Virtual orientation on Thursday, October 29 at 12:00 PM. Recording available if unable to attend. * Theatre Wayfinding: Must attend one in-person training at SickKids Hospital: * Saturday, October 24 at 10:00 AM – 12:00 PM, or * Tuesday, October 27 at 5:30 – 7:30 PM. HOW TO APPLY If you are interested in volunteering, please complete the intake form by October 13th: Volunteer Form [https://forms.cloud.microsoft/pages/responsepage.aspx?id=gu9nGcjGr0O02ZK8SJv0JL6T3ZZIaNJDvlVfSgMDJP1UOUJXSUU0T09IRlhXMDQyUkFRRE0yME9aVy4u&route=shorturl]. If you have any questions, please email Volunteers@sickkidsfoundation.com [Volunteers@sickkidsfoundation.com]. The form will ask for your full name, email address, cell phone number, dietary restrictions, shirt size and shift availability. Please note that positions are limited. Selected volunteers will be contacted by Friday, October 16, 2026. SickKids Foundation is committed to fostering an inclusive and accessible environment, where all individuals feel valued, respected, and supported. Candidates who require accommodation during the recruitment process should contact the Volunteer Engagement Team.
What you’ll do
Volunteers will provide support for an immersive theatre experience by assisting with guest wayfinding, registration, and coat check services. They will act as a welcoming point of contact to ensure a smooth and safe event flow for all attendees.
Requirements
Candidates must be available for specific event dates in November and attend mandatory virtual or in-person training sessions. Applicants are required to complete an intake form by the September 25 deadline.
Listed skills
- Customer service · Preferred
- Communication · Preferred
- Teamwork · Preferred
- interpersonal skills · Preferred
- Problem solving · Preferred
- adaptability · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Event Support
- Customer Service
- Communication
- Wayfinding
- Registration
- Teamwork
- Interpersonal Skills
- Problem Solving
- Adaptability
- Hospitality
- Event Operations
- Research
- Fundraising
- Innovation
- Interpersonal Communications
Job areas
- Social Services
- Customer Service & Support
- Creative & Media
- Hospitality
- Technical Stream Opportunity Manager
- Volunteer
- Unclassified Unit Group
- Unclassified Detailed Occupation
- na
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