Sales Advisor

Sales Advisor Aspira Hygate Waterloo Retirement Living Rate of Pay: $49,117 - $61,397 This posting is for a new position. At Sienna Senior Living, our commitment to enhancing the daily lives of our residents extends far beyond clinical care. Integral to this mission are our dedicated leaders and their teams who oversee vital functions such as culinary services, housekeeping, recreation, maintenance and administrative functions. These roles are not just jobs; they embody the heart and soul of our purpose-drive culture, one that is centered on cultivating happiness in daily life! We are currently seeking exceptional individuals to fill a key management position, a role that is pivotal in bringing our core values of positivity, accountability, community, and caring to life. In this capacity, the Sales Advisor plays a critical role in promoting and maintaining the occupancy of the retirement home by building relationships with prospective residents and their families. You will be responsible for showcasing the community’s amenities and services, guiding prospects through the decision-making process, and ensuring that all aspects of the sales process align with our Purpose, Visions & Values. Why you belong here: We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. We offer a number of programs and benefits that support team members’ financial, personal and professional needs: • A competitive salary and vacation package • Health & Dental benefits program • RRSP with employer match • Share Ownership and Reward Program (SOAR) • Employee Share Purchase Plan with company match • Continuous learning and growth so you have the skillset needed to succeed and take on new challenges • A welcoming culture that values diversity and differing perspectives, experiences and beliefs What you will be doing: • Development and implementation of the Community marketing plan; • Coordination of promotional activities • Holds primary responsibility for all sales functions including; lead management, documentation, reporting, touring/retouring and follow up • Create, maintains and grows key relationships in the greater community • Manages and reports on changes in the marketplace and competitive intelligence • Deliver sales training for Retirement Residence Team • Oversee a petty cash system and a trust fund for petty cash disbursements • Create and manage Purchase Orders and maintain purchase journals • Compile and submit bi-weekly payroll reports for timely payroll processing What you need to know: • 5 years sales experience, preferably in seniors housing or hospitality. • Excellent customer service skills and knowledge and be able to teach others. • Able to accommodate evening and weekend work • Must present a professional image to the public at all times and be able to represent/promote the residence • Good computer skills: PowerPoint, Excel, CRM • You must be legally eligible to work in Canada or have a valid work/study permit • You must successfully pass a Vulnerable Sector Check and Criminal Records Check • Sienna Senior Living may utilize artificial Intelligence to screen or assess applicants for this position Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.

The Sales Advisor is responsible for driving occupancy by building relationships with prospective residents and managing all sales functions, including lead management and touring. Additionally, the role involves implementing community marketing plans and managing administrative tasks such as purchase orders and payroll reporting.

Candidates must have at least 5 years of sales experience, preferably in seniors housing or hospitality, and possess excellent customer service skills. Requirements also include proficiency in CRM, Excel, and PowerPoint, along with the ability to work evenings and weekends.

• Competitive salary • Vacation package • Health & Dental benefits program • RRSP with employer match • Share Ownership and Reward Program (SOAR) • Employee Share Purchase Plan with company match • Continuous learning and growth

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Sales
• Lead Management
• Relationship Building
• Marketing Plan Development
• Customer Service
• CRM
• Microsoft Excel
• Microsoft PowerPoint
• Reporting
• Market Intelligence
• Sales Training
• Payroll Processing
• Accountability
• Community Engagement

• Sales
• Healthcare
• Management & Leadership
• Hospitality
• Customer Service & Support

Minimum experience

2+ years

Apply by

Aug 23, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Associate