Senior Manager, Business Strategy, Operations & Initiatives - Long Term Care (contract role)

Markham, ON
On-site
Posted Sep 11, 2026
1 position

$80,839–$101,048 / year

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 2+ years
Minimum education: Bachelor’s degree
Posting language: English
Working hours: 40 hours per week

Job summary

The Senior Manager oversees strategic business planning, project management, and operational excellence initiatives for the Long Term Care division. They act as a trusted advisor to the EVP, managing key deliverables, performance tracking, and communications for senior leadership and the Board.

Job details

At Sienna, we empower our team members across Ontario, British Columbia, Saskatchewan and Alberta to help our residents live the life they desire and deserve. Our purpose is simple: to cultivate happiness in daily life! What Sienna Offers: We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. We offer a number of programs and benefits that support team members’ financial, personal and professional needs: * A competitive compensation and vacation package * Employer Paid Health & Dental Benefits * RRSP with Company Match * Share Ownership and Reward Program (SOAR) * Employee Share Purchase Plan with Company Match * Continuous learning and growth so you have the skillset needed to succeed and take on new challenges * A welcoming culture that values diversity and differing perspectives, experiences and beliefs What You’ll Be Doing: Reporting to the Executive Vice President, Long Term Care Operations, the Senior Manager, Business Strategy, Operations, and Initiatives plays a pivotal role in the Long Term Care Division. The Senior Manager, Business Strategy, Operations, and Initiatives oversees strategic and business planning, project management and KPI tracking, board materials, and operational excellence initiatives. The successful candidate will advance key strategic initiatives in alignment with organizational goals and play a critical role in the creation of the master plan and schedule for key divisional activities including the coordination of the overall roadmap of delivery. How You’ll Succeed: * Develop and execute the annual business plan, master calendar, and performance tracking documents for LTC Leadership. * Assess non-clinical government directives for Ontario, evaluate impacts, and recommend compliance strategies, including developing comprehensive project plans if required. * Directly initiate and lead projects for the division working directly for EVP and/or LTC Leadership. * Assist and communicate with LTC Leadership in overarching program management, and initiative implementation as well as monitoring performance achievement against key deliverables, performance achievement to plan. * Serve as Project Manager for strategic initiatives within the division and oversee the full life cycle of projects in accordance with project management methodologies and organizational standards. * Support project teams, monitor progress, identify risks, and develop mitigation plans to ensure successful project delivery. * Develop and build relationships with all site leaders, VPROs, and Shared Support offer team members to seamlessly integrate new programs and projects into Long Term Care * Develop and implement productivity tools and accelerators for the division * Oversee division-wide engagement activities and communication initiatives to foster a collaborative work environment. * Create and implement productivity tools and accelerators to enhance operational efficiency and effectiveness. * Summarizes key achievements and risks for Senior executive and Board on behalf of EVP * Act as a trusted advisor to the EVP, providing support in preparing senior executive and Board communications regarding key achievements, risks, and strategic initiatives. Who you are: * Bachelor’s Degree in Business Administration or a related field. * PMP Certification an asset. * Experience in project lifecycle management and interdepartmental communications. * Demonstrated success in a project coordination or senior planner role. * Experience in data analysis, budget management and strategic planning. * 3+ years professional experience * Experience in Management Consulting and/or Long Term Care is an asset * Experience with PowerBI is an asset * Experience in organizing and directing cross-functional teams and departments. * Strong conflict management and negotiation skills with the ability to build trust and secure alignment from key stakeholders. * Solutions-oriented and able to leverage resources throughout the organization to achieve results. * Proven track record in planning and leading strategic initiatives. * Excellent written and verbal communication skills, with the ability to communicate effectively at all organizational levels. * Experience working with Microsoft Suite (Word, Outlook, Excel, PowerPoint, etc.) What you need to know: * The salary range for this position is: $80,839.00-$101,048.00 * This is an on-site position at our Shared Support office in Markham * Any offer of employment will be conditional upon a criminal background and references check. * This posting is for an existing position and a 14 – month contract * Sienna Senior Living may utilize artificial Intelligence to screen or assess applicants for this position. Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.

What you’ll do

Requirements

Candidates must hold a Bachelor's degree in Business Administration or a related field and possess at least 3 years of professional experience. Proficiency in project lifecycle management, strategic planning, and cross-functional team leadership is required.