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Hotel Front Desk Manager

  • Olds, AB
  • On-site
  • Posted Oct 8, 2026
  • 1 position

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Employment type
Full-time
Experience level
Entry, Junior · 0+ years
Apply by
Oct 23, 2026
Posting language
English
Working hours
40 hours per week
Seniority
Entry level

Job summary

Supervise staff, conduct performance reviews, and negotiate with clients regarding facility use. Handle front desk duties, resolve customer complaints, assist guests with special needs, establish work schedules, and maintain inventory.

Job details

Overview Languages English Education College/CEGEP or equivalent experience Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Supervise staff Conduct performance reviews Negotiate with clients for the use of facilities Perform front desk duties Address customers' complaints or concerns Assist clients/guests with special needs Establish work schedules Organize and maintain inventory Additional information Personal suitability Client focus Flexibility Initiative Team player Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for youths Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth

What you’ll do

Supervise staff, conduct performance reviews, and negotiate with clients regarding facility use. Handle front desk duties, resolve customer complaints, assist guests with special needs, establish work schedules, and maintain inventory.

Requirements

Requires English language ability and a College/CEGEP education or equivalent experience. The posting specifies 1 to less than 2 years of experience and highlights client focus, flexibility, initiative, and teamwork.

Listed skills

  • Front Desk Operations · Preferred
  • Inventory management · Preferred
  • Teamwork · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Staff Supervision
  • Performance Reviews
  • Client Negotiation
  • Front Desk Operations
  • Complaint Resolution
  • Guest Assistance
  • Work Scheduling
  • Inventory Management
  • Client Focus
  • Flexibility
  • Initiative
  • Teamwork

Job areas

  • Hospitality
  • Management & Leadership
  • Customer Service & Support