Thoughtfully made, carefully curated sleep essentials.
Toronto, Ontario
Silk & Snow was founded on the belief that transparency shouldn’t be a luxury. That’s why our highly-curated sleep-essentials are manufactured thoughtfully using high quality, sustainable materials. Our mattresses are locally-made in our hometown of Toronto, by experienced Canadian craftsmen using the best traceable, locally-sourced materials.
Remote · Ontario, Canada
The specialist will provide exceptional customer service via phone, email, and live chat while resolving post-sale inquiries and order issues. They will also maintain communication with warehouse and courier partners to ensure smooth delivery processes.
Hybrid · Toronto
The E-commerce Coordinator will support daily website operations, including merchandising, product page maintenance, and promotional execution. They will also track performance metrics, conduct competitive research, and collaborate with cross-functional teams to optimize the user experience.
Hybrid · Toronto
The Coordinator will manage product information accuracy by liaising between vendors and internal teams to support product launches and lifecycle updates. They are responsible for maintaining databases, auditing product data, and coordinating quality control inspections to ensure compliance.
Hybrid · Toronto
Serve as the primary operational contact for assigned stores, coordinating with internal teams to resolve store needs and communicate promotions, signage, launches, and timelines. Support store openings and product launches, review store audits for brand compliance, track replenishment, monitor SOPs, and relay field feedback to improve processes.
Hybrid · Toronto
The Director of Supply Chain will lead end-to-end operations including inbound supply, international logistics, and fulfillment while defining the multi-year supply chain roadmap. They are responsible for managing the supply chain P&L, negotiating strategic contracts, and overseeing performance metrics across retail and DTC channels.
Hybrid · Toronto
The Senior Analyst will support commercial decision-making through profitability analysis, budgeting, and forecasting activities. They will also partner with business leaders to provide actionable financial insights and drive continuous improvements in reporting capabilities.
Hybrid · Toronto
The Manager, Demand Planning will own the end-to-end demand forecasting and S&OP process across all sales channels to optimize inventory and working capital. They will also lead and develop a team of demand planners while partnering with Finance, Sales, and Marketing to ensure operational alignment.
Hybrid · Toronto
Manage and grow paid social media strategies across platforms like Meta, TikTok, and Reddit to achieve business goals. This includes end-to-end campaign ownership, budget management, and collaborating with creative teams to optimize ad performance.
