Genetic Counsellor Assistant, Ambulatory Oncology

Job summary

Coordinate genetic referrals, testing processes, and patient follow-up activities within an ambulatory oncology setting. Assist genetic counsellors with case preparation, pedigree development, and the maintenance of accurate clinical documentation and medical records.

Job details

In cancer care, momentum on a case builds through coordination well before a result reaches a patient. As a Genetic Counsellor Assistant, Ambulatory Oncology you will handle the administrative processes that move a genetic testing referral toward its result. Working directly alongside genetic counsellors oncologists, and other members of the interprofessional team, you gain firsthand insight into how genetic risk is assessed, investigated, and communicated. Your coordination helps ensure that records are available, referrals are appropriately triaged, testing is progressing, and patients and families have the information they need at each stage of their care. Every case you help move forward contributes to a clearer understanding of genetic risk and supports informed clinical decision-making. Is this you? In genetics, the details matter. You approach each task with accuracy and care, whether completing a laboratory requisition, entering patient information, organizing medical records, or preparing a case for consultation. You are attentive to inconsistencies and missing information, and you take the initiative to address them before they become delays. This consistency reduces potential setbacks that can require reworking or resubmitting. Communicating with clarity and empathy comes naturally to you. In this role, that means adapting your approach as you move between patients and families, primary care providers, specialists and laboratories throughout the day. Active listening and thoughtful questions guide how you clarify a patient's history, request records from another institution, or help someone understand what to expect before their appointment. These interactions are what keep information moving smoothly between the care team and the people they serve. Staying organized across multiple cases at different stages is a strength you're known to excel at. You confidently evaluate competing demands, deciding what needs attention first while keeping tracks of referrals, appointments, outstanding records, lab results and follow-up requests. When information is missing or a result hasn't come back, you follow up rather than waiting for someone else to catch the gap. This mix of judgment, persistence and follow-through is what keeps every case moving toward resolution. About this team: Located at Mount Sinai Hospital, our Cancer Care Centre provides specialized care to people living with cancer, providing advanced treatments, consultations and exams. We follow patients on a continuum of care through detection, diagnosis, follow-up, palliative care, treatment, supportive care, and survivorship. We treat patients with a range of cancers, including breast cancer, colon cancer, gastrointestinal cancers, bone cancer and soft-tissue sarcomas. We provide chemotherapy, as well as supportive and palliative care. Our facilities include a chemotherapy suite with eight treatment areas, and exam rooms where prescribers will conduct consultations and examinations. We apply a multidisciplinary and holistic approach to care that is collaborative, patient and family-centred. The team includes oncologists, nurse practitioners, certified chemotherapy trained nurses, chemotherapy pharmacists, social workers, dieticians, genetic counsellors, clinical research team, drug reimbursements specialists and palliative care team. Our standards are based on Canadian Association of Nurses in Oncology (CANO) and we value ongoing professional development in our staff. In this role you will: Coordinate genetic referrals, consultations, testing, and follow-up activities. Prepare laboratory requisitions and track genetic testing across laboratories to ensure results are received in a timely manner. Assist with referral triage, patient history collection, and preparation of cases for genetics consultations. Obtain, organize, and track medical records, imaging, laboratory results, and family genetic test reports from internal and external providers. Support clinic preparation, including ensuring required investigations, documentation, and genetic test results are available for scheduled consultations and results calls. Assist genetic counsellors with risk assessment preparation, including pedigree development and risk calculations using tools such as IBIS and CanRisk Communicate with patients, families, healthcare providers, laboratories, and external partners by telephone and email Maintain accurate patient information, databases, EMR documentation, and genetic testing records Upload genetic consultation documentation and distribute reports to referring providers as directed Support physicians and genetic counsellors with patient follow-up, including imaging, laboratory investigations, and hereditary cancer surveillance Assist with research activities, literature searches, patient education materials, and academic placements or observers Provide administrative and operational support to the genetics and oncology teams Perform other duties consistent with the job classification as required Job Requirements: Mandatory Successful completion of a related bachelor's degree from an accredited educational institution (e.g. genetics/genetic counseling, biology, chemistry, or other science/ health-related field) 1 year of recent and related work experience Preferred Previous experience in a healthcare, clinical genetics, oncology, or laboratory setting Previous clinical genetics experience, including experience obtained through a genetics-related academic or clinical program Experience working with electronic medical records, clinical databases, or laboratory information systems Skills and Knowledge Familiarity with hereditary cancer, genetic testing, or genetic counselling processes Knowledge of basic genetics, cancer, and genetic testing terminology Strong critical-thinking, problem-solving, and follow-through skills Excellent written and verbal communication skills, with the ability to communicate clearly and respectfully with patients, families, healthcare providers, and external partners Demonstrated proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint Ability to work independently while contributing effectively within a collaborative, multidisciplinary team Demonstrated initiative, adaptability, curiosity, and willingness to learn Ability to remain calm and professional in a fast-paced clinical environment Demonstrated satisfactory work performance and attendance history If this sounds like you and you feel ready to build your career within healthcare, apply now and let us know why you’d be a great addition to our team. Job Type: Full Time Hours: 37.5 hours per week Vacancy Type: New/Replacement Vacancy Union:Non-Union

What you’ll do

Coordinate genetic referrals, testing processes, and patient follow-up activities within an ambulatory oncology setting. Assist genetic counsellors with case preparation, pedigree development, and the maintenance of accurate clinical documentation and medical records.

Requirements

Requires a bachelor's degree in a related science or health-related field and at least one year of recent, relevant work experience. Candidates should possess strong organizational skills and familiarity with clinical genetics or oncology terminology.

Listed skills

• Critical Thinking · Preferred
• Problem solving · Preferred
• Data entry · Preferred
• Microsoft Office · Preferred
• Interprofessional Collaboration · Preferred
• Communication · Preferred
• Attention to detail · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Genetic counseling support
• Clinical coordination
• Patient history collection
• Laboratory requisition management
• Medical record organization
• Critical thinking
• Problem solving
• Active listening
• Data entry
• Electronic medical records
• Microsoft Office
• Interprofessional collaboration
• Hereditary cancer knowledge
• Clinical database management
• Communication
• Attention to detail
• Patient Communication
• Follow-Up Care
• Empathy
• Patient Treatment
• Curiosity
• Follow Through
• Willingness To Learn
• Microsoft Excel
• Research
• Active Listening
• Adaptability
• Chemotherapy
• Chemistry
• Biology
• Cancer
• Cancer Care
• Medical Records
• Decision Making
• Clinical Research
• Critical Thinking
• Electronic Medical Record
• Gastroenterology
• Genetic Counseling
• Genetics
• Genetics Testing
• Problem Solving
• Medical Genetics
• Oncology
• Microsoft Outlook
• Palliative Care
• Patient Education And Counseling
• Microsoft PowerPoint
• Primary Care
• Risk Analysis

Job areas

• Healthcare
• Science & Research
• Administrative
• Director of Ambulatory Services
• Genetic Counselor
• Health Associate Professionals Not Elsewhere Classified
• Genetic Counselors

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