Operational Improvement Senior Consultant

Toronto, ON
Hybrid
Posted Oct 21, 2026
1 position

$105,000–$130,000 / year

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Employment type: Full-time
Experience level: Senior · 5+ years
Posting language: English
Working hours: 40 hours per week
Seniority: Not Applicable

Job summary

Assess operations and workflows, use process mining and diagnostics to identify inefficiencies and root causes, and develop improvement business cases, roadmaps, and governance frameworks. Lead process mining deployment and automation support, facilitate stakeholder workshops, and build organizational capability through training, mentorship, and reusable tools.

Job details

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all. Job Title: Operational Improvement Senior Consultant (Vacant Role) So, what will I do? Conduct assessments of operations, workflows, and systems to identify improvement opportunities using lean, Six Sigma, and Agile principles Leverage process mining tools (e.g. Celonis, Signavio, ARIS), and tasks capture tools to transform and analyze complex data, discover inefficiencies, and build actionable process models Perform root cause analyses on performance issues, rework, and SLA breaches using event logs and structured process diagnostics Develop and maintain detailed business cases, process improvement roadmaps, and governance frameworks for initiatives spanning business functions Lead and support the deployment, scaling, and governance of process mining across business units, ensuring alignment with strategic goals focused on return on investment Provide consulting support on associated automation platforms including UiPath, Microsoft Power Automate, Co-Pilot Studio, and AIMS++ Facilitate process discovery workshops, working groups, and data walkthroughs with stakeholders to align on challenges and opportunities Act as a change agent and capability builder: provide training and mentorship to business unit teams and continuous improvement (CI) practitioners Create reusable methodologies, templates, and toolkits that enable repeatable success and scale process intelligence capability Process Mining Familiarity: Hands-on experience with tools such as Celonis, ARIS Process Mining, and Signavio—including event log management, process visualization, variant exploration, and KPI configuration Workflow & Automation Ecosystem: Familiarity with automation technologies such as UiPath, Microsoft Power Automate, AIMS++, and Co-Pilot Studio Methodologies: Lean Six Sigma familiarity, Agile delivery frameworks, and process discovery techniques And, what will I bring? 5+ years of experience in operational improvement, process improvement, business consulting, or transformation, ideally in mid- to large-scale enterprise settings Demonstrated success in identifying and delivering measurable process improvements Strong communication and facilitation skills with the ability to influence and collaborate with stakeholders at all levels—from frontline to executive Ability to lead complex, data-driven initiatives with a clear understanding of change management dynamics Hybrid/In office: We are hybrid but there are expectations that if your team leader requires you onsite that you are able to meet those expectations/requirements Slalom is committed to fair and equitable compensation practices. For this position, the expected base salary pay range is $105,000-$130,000. In addition, there is a potential for a 10% discretionary bonus based on individual and company performance. Actual compensation will depend upon individual's skills, experience, qualifications, and other relevant factors. Slalom Employee Perks: Culture & fun! Lunch & learns Health & wellness activities Holiday parties Employee community groups Social clubs & activities Vacation (20 days prorated based on start date & wellness/sick days) Tangible perks Competitive compensation package $100 cell phone monthly reimbursement Registered Retirement Program (RRSP) & Employer Matching Tax-Free Savings Account (TFSA) Annual “Thrive Well-Being” Gift Card Family planning/ Fertility Benefit Maternity/Parental Leave Top-Up Medical & Dental Benefits Life and AD&D Insurance Access to Supplementary Life and AD&D Insurance Access to the Employee Assistance Program (EAP) and Inkblot Therapy And more! *All benefits are subject to eligibility requirements Slalom is an inclusive, equal opportunity employer dedicated to building a diverse workforce. We encourage applications from all qualified candidates and will work to reasonably accommodate applicants’ needs throughout all stages of the recruitment and selection process. Please advise the talent acquisition team if you require accommodations during the interview process. Please note if you are hired at Slalom you will be required to complete a background check

What you’ll do

Requirements

Requires at least five years of experience in operational or process improvement, business consulting, or transformation, with demonstrated success delivering measurable improvements. Candidates should bring strong communication and facilitation skills, the ability to influence stakeholders at all levels, and experience leading complex, data-driven initiatives with an understanding of change management.