Accounts Receivable Specialist

Job summary

Process incoming payments and post them to client and trust accounts, resolve unallocated or unposted payments, and investigate account credits and discrepancies. Respond to client account inquiries, prepare statements, arrange refunds, and support trust-related transactions and other Finance team activities.

Job details

What We Do. Smart & Biggar has been at the forefront of intellectual property (IP) and technology law for over 125 years. We practice in every area of IP on behalf of an exceptional international clientele, and we are consistently ranked as Canada’s leading IP firm. We are committed to hiring people with different backgrounds and experience, who represent the best talent in their field. We are part of the IPH Group. IPH Limited is the holding company for intellectual property (“IP”) and associated companies offering a wide range of IP services and products. IPH companies employ a highly skilled multidisciplinary team of over 1,200 people in Australia, Canada, China, Hong Kong SAR, Indonesia, Malaysia, New Zealand, Singapore, and Thailand. IPH companies service a diverse client base of Fortune Global 500 companies, multinationals, public sector research organizations, SMEs, and professional services firms worldwide. We are passionate about what we do and what we can achieve. The IPH Group is committed to promoting and maintaining a workplace culture of shared respect across companies to enable us all to feel valued and be the best we can be. The Opportunity. Smart & Biggar is currently looking for an experienced Accounts Receivable Specialist to join our National Finance Team. This role is ideal for a detail-oriented professional with strong expertise in the A/R function who thrives in a fast-paced, high-volume environment and is committed to accuracy, compliance, and exceptional client service. This role will fill an existing vacancy. Responsibilities. Process incoming wires, cheques, and credit card payments; post payments to client accounts including trust accounts Resolve unallocated payments and unposted payments Correspond with clients regarding payment discrepancies and missing details Respond to client inquires regarding their accounts receivable, statement requests, invoice copies and general A/R support Investigate and reconcile credits on client accounts and arrange for refunds as appropriate Prepare statements of account forward to clients Process trust‑related activities, including disbursements, receipts, and refunds Other duties necessary to support the Finance team, as assigned Qualifications, Competencies And Experience. Accounting and/or finance education 3+ years of progressive experience in accounts receivable, cash application, or general accounting High proficiency with MS office, familiarity with Elite 3E is a plus Able to multitask and work in a fast-paced, high-volume environment Great attention to detail, highly motivated and proactive Proficiency in French and English preferred Compensation. The base salary for this role will be positioned between $53,000 - $67,000 taking into consideration factors such as location, job-related knowledge, prior experience, qualifications, and internal equity. -- Our recruitment process uses AI-enabled tools to assist with the assessment of applications based on job-related criteria. These tools do not make the final decisions. All decisions related to screening, interviewing and selection are made by our Talent Acquisition and hiring teams.

What you’ll do

Process incoming payments and post them to client and trust accounts, resolve unallocated or unposted payments, and investigate account credits and discrepancies. Respond to client account inquiries, prepare statements, arrange refunds, and support trust-related transactions and other Finance team activities.

Requirements

Candidates should have accounting or finance education and at least three years of progressive experience in accounts receivable, cash application, or general accounting. They should be proficient with Microsoft Office, able to manage detailed work in a fast-paced, high-volume environment, and preferably proficient in both French and English; familiarity with Elite 3E is an asset.

Listed skills

• Accounts receivable · Preferred
• Cash application · Preferred
• Payment Processing · Preferred
• Customer service · Preferred
• Microsoft Office · Preferred
• Attention to detail · Preferred
• Multitasking · Preferred
• written communication · Preferred
• French · Preferred
• English · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Accounts Receivable
• Cash Application
• Payment Processing
• Account Reconciliation
• Trust Account Processing
• Client Service
• Payment Discrepancy Resolution
• Refund Processing
• Microsoft Office
• Elite 3E
• Attention to Detail
• Multitasking
• Written Communication
• French
• English

Job areas

• Finance & Accounting
• Legal
• Customer Service & Support

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