Dental Administrator

Company Description Smiles on Southglen Dental Centre is a patient-focused dental practice located at 730 St Anne's Rd in Winnipeg, Manitoba, Canada. The clinic provides a range of dental services within a professional and supportive environment. Team members collaborate to deliver efficient, organized, and compassionate care to individuals and families. The practice values clear communication, reliability, and a positive experience for patients at every visit. Role Description The Dental Administrator is a full-time, on-site role based in Winnipeg, MB. This position is responsible for managing front-desk operations, including greeting patients, answering phones, scheduling and confirming appointments, and coordinating patient flow throughout the day, working with dental software and subsidiary patient outreach software. The role includes maintaining and updating patient records, verifying insurance information, processing payments, and preparing invoices. The Dental Administrator supports clinicians by organizing charts and documentation, coordinating referrals, and communicating treatment plans and follow-up visits with patients. Daily responsibilities also include handling inquiries, working closely with all departments, resolving basic patient concerns, supporting training and onboarding of new administrative staff, light housekeeping and contributing to a smooth and professional clinic environment. Qualifications Minimum 2 years experience in a dental setting with an understanding of basic dental terminology and procedures. Skills related to patient care, including professional communication, empathy, and the ability to support patients before and after treatments. Experience with administrative processes and practice workflows. Ability to collaborate effectively when working with dentists, hygienists, and other healthcare professionals. Strong organizational, time-management, and multitasking skills in a fast-paced environment. Proficiency with dental or medical practice management software, electronic records, and general computer applications. Attention to detail and accuracy in data entry, scheduling, and billing.

The Dental Administrator manages front-desk operations, including patient scheduling, answering phones, and coordinating patient flow. They are also responsible for maintaining patient records, verifying insurance, processing payments, and supporting clinicians with documentation and referrals.

Candidates must have at least 2 years of experience in a dental setting and an understanding of dental terminology. Proficiency in dental practice management software and strong organizational skills are required to succeed in this fast-paced environment.

• Clinical carePreferred

Identified from the job description. Confirm important requirements above.

• Dental Administration
• Patient Care
• Professional Communication
• Empathy
• Administrative Processes
• Practice Workflows
• Collaboration
• Organizational Skills
• Time Management
• Multitasking
• Dental Software
• Medical Practice Management Software
• Electronic Records
• Data Entry
• Scheduling
• Billing

• Healthcare
• Administrative
• Customer Service & Support

Minimum experience

2+ years

Apply by

Jan 17, 2027

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level

Application method

Direct apply is available