Parts Advisor
The Parts Advisor is responsible for identifying, ordering, and supplying automotive parts to customers and the service department. They also manage inventory levels, process returns, and maintain accurate records of parts transactions.
- On-site
- Smithers, BC
- Posted Aug 26, 2026
- 1 position
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Job summary
PARTS ADVISOR Smithers Toyota is looking for a Parts Advisor to join our Parts Department. The Parts Advisor helps support our customers, technicians and Service Department by identifying and supplying the right parts at the right time. You will assist with parts sales, quoting, ordering, receiving and inventory while providing accurate information and professional customer service. Key Responsibilities * Assist retail customers, technicians and the Service Department with parts needs * Accurately identify and locate automotive parts and accessories * Provide pricing, availability and estimated arrival times * Prepare parts quotes and process customer orders * Order, receive, stock and issue parts accurately * Monitor special orders, backorders and customer follow-up * Maintain accurate inventory and organized parts storage * Coordinate parts requirements with Service Advisors and technicians * Process returns, cores and credits as required * Provide professional and friendly customer service What We Are Looking For * Strong communication and customer service skills * Organized with good attention to detail * Comfortable working in a fast-paced environment * Reliable, professional and team focused * Comfortable using computers and learning parts and inventory systems * Automotive or parts experience is an asset, but we are willing to train the right person * Valid driver’s license
What you’ll do
The Parts Advisor is responsible for identifying, ordering, and supplying automotive parts to customers and the service department. They also manage inventory levels, process returns, and maintain accurate records of parts transactions.
Requirements
Candidates should possess strong communication skills, attention to detail, and the ability to work in a fast-paced environment. A valid driver's license is required, and while automotive experience is an asset, the company is willing to train the right individual.
Listed skills
- Customer servicePreferred
- TeamworkPreferred
- Attention to detailPreferred
- Inventory managementPreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer service
- Communication skills
- Inventory management
- Parts identification
- Quoting
- Order processing
- Computer literacy
- Attention to detail
- Teamwork
- Automotive parts knowledge
- Merchandise Returns
- Valid Driver's License
- Customer Service
- Communication
- Sales
- Inventory Management System
- Detail Oriented
Job areas
- Retail
- Customer Service & Support
- Trades
- Transportation
- Administrative
- Parts Advisor
- Parts Counter Representative
- Shop Sales Assistants
- Parts Salespersons
Additional details
- Minimum experience
- 0+ years
- Posting language
- English
- Working hours
- 40 hours per week