Field technician

Take your career to the next level ! Location: Val-d'Or schedule ;The shift rotation for this role is 14x14 . Why Work for SMS Equipment? * Competitive salary - Attractive total compensation. * Ongoing training - Access to leading-edge technical training and professional development opportunities. * Benefits ; * Group RRSP with employer participation. * Full benefits package upon entry, including telemedicine. * Safety first - An organizational culture focused on the safety and well-being of our employees. Your role : * Analyse failure and repair required. * Complete a full report on the repairs and identify the cause of failure for each problem encountered. * Order parts to complete repairs. * Adjust, repair and/or replace defective parts. * Test the equipment once repaired to ensure proper operation and that the repairs meet with customer's requirements. * Clean, lubricate and perform regular maintenance on equipment. * Meet scheduled time allotments for repairs. * Notify Supervisor and/or customer of all repairs needed on machines. * Once work is completed, sign the work order, request credit for unused parts, collet all documentation (external purchases, etc.) and forward to Supervisor for invoicing. * Always be aware of the impact of any discussion with customers pertaining to performance of products sold by SMS Equipment. * Work safely. * Perform any other tasks assigned by Supervisor. What you bring : * Heavy Equipment Technician Certification. Equivalent combinations of education and experience may be considered. * Minimum 3 years of experience in troubleshooting electrical and hydraulic systems. * Knowledge of Komatsu products would be an asset. * Advanced knowledge of computer software’s and working with a portable unit. * Hardworking, proactive, self-reliant, team worker and focused on customer service. Join SMS Equipment and experience a career where the right partnership makes everything possible. This posting is for an existing vacancy within SMS Equipment. Applications will be received until a suitable candidate has been hired. We thank all applicants for their interest; however, only those selected for an interview will be contacted. We subscribe to the principle of employment equity and apply an equal access employment program for women, aboriginals, visible minorities, ethnic minorities, and people with disabilities.

The field technician is responsible for analyzing, repairing, and maintaining heavy equipment while ensuring all work meets safety and customer requirements. They must also manage documentation, order necessary parts, and provide clear communication regarding machine performance to supervisors and customers.

Candidates must hold a Heavy Equipment Technician Certification and possess at least 3 years of experience in troubleshooting electrical and hydraulic systems. Proficiency with computer software and a proactive, customer-focused attitude are also required.

• Competitive salary • Ongoing training • Group RRSP • Full benefits package • Telemedicine

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Heavy equipment maintenance
• Troubleshooting
• Electrical systems
• Hydraulic systems
• Repair
• Preventive maintenance
• Technical reporting
• Parts ordering
• Customer service
• Computer software proficiency
• Safety compliance
• Employment Equity
• Customer Service
• Invoicing
• Technical Training
• Telehealth
• Troubleshooting (Problem Solving)

• Trades
• Engineering
• Energy
• Manufacturing
• Customer Service & Support
• Field Technician
• Heavy Equipment Mechanic
• Agricultural and Industrial Machinery Mechanics and Repairers
• Mobile Heavy Equipment Mechanics, Except Engines

Minimum education

Professional degree

Minimum experience

3+ years

Posting language

English

Working hours

40 hours per week