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SMS Equipment Inc.Verified Job Source

Parts Supervisor

  • Wabush, NL
  • On-site
  • Posted Aug 26, 2026
  • 1 position

$115,000–$120,000 / year

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Employment type
Full-time
Experience level
Mid-level · 2+ years
Minimum education
High school
Posting language
English
Working hours
40 hours per week

Job summary

The Parts Supervisor leads daily warehouse and order desk operations to ensure safety, productivity, and customer satisfaction. They also partner with branch leadership to drive operational efficiency, manage inventory, and develop the parts team.

Job details

At SMS Equipment, our Parts Supervisor plays a critical leadership role in ensuring the safe, efficient, and customer-focused delivery of parts operations. This role oversees warehouse and parts distribution activities while driving operational excellence, team development, and continuous improvement. You will partner closely with branch leadership and cross-functional teams to align parts operations with business objectives, enhance customer satisfaction, and support strong financial performance. This is an opportunity to lead a high-impact team in a dynamic mining environment. Work Location: Wabush, NL Salary: $115,000 - $120,000 + bonus Work Arrangement: Fixed on site – working on location each day Schedule: TBC Monday – Friday, 7:30 am – 4 pm What You’ll Do * Lead and oversee daily parts operations, including order desk and warehouse functions, ensuring safe and productive work practices * Partner with branch leadership to ensure efficient and profitable operations aligned with business objectives * Drive operational efficiency, productivity improvements, and cost control initiatives across the department * Coordinate with service, sales, and logistics teams to support seamless operations and customer satisfaction * Oversee parts ordering, expedite customer and vendor orders, and communicate delivery timelines effectively * Support inventory processes including stock monitoring, purchasing recommendations, and component exchange programs * Lead, coach, and develop parts and warehouse personnel, including training, performance management, and workforce planning * Monitor key performance indicators, identify improvement opportunities, and implement process enhancements What You Bring You bring experience in parts or supply chain operations along with a collaborative and thoughtful approach to leadership. You focus on supporting team success, building positive working relationships, and contributing to continuous improvement in a way that aligns with organizational values. Other requirements include: * 3+ years of supervisory experience in parts, warehouse, or supply chain operations within heavy equipment, mining, or a related industry * Ability to review operational information, identify issues, and support practical process improvements * Comfort working with computer systems and technology to support parts, inventory, reporting, and day-to-day operational processes * Financial awareness, including understanding how pricing, margin decisions, invoice approvals, and operational choices impact overall business performance * Effective communication and collaboration skills to work with branch leadership, team members, and cross-functional partners Nice to have: * Journeyperson / Red Seal Parts Technician certification, or equivalent parts training * Post-secondary education in operations, business administration, supply chain, or a related field * Experience in heavy equipment, mining, construction, or a related industrial environment This position is classified as a Frontline Leader role in SMS Equipment’s competency framework, requiring demonstration of core competencies (customer focus, collaboration, and technical/functional expertise) and leadership competencies (people leadership, managing through change and uncertainty, and influence). At SMS Equipment, safety is one of our core values and we care for each other, without exception. Our successful candidate is intrinsically motivated and committed to making safe choices when completing all tasks. Pre-Employment This position is safety sensitive. Candidates may be required to complete: * Pre-employment medical questionnaire * Drug and alcohol test * 5-year commercial driver’s abstract This posting is for an existing vacancy within SMS Equipment. Applications will be accepted until a suitable candidate is hired. We thank all applicants for their interest. Only those selected to proceed to the next stage of the recruitment process will be contacted. At SMS Equipment, the right partnership makes everything possible. We’re committed to building a diverse and inclusive team and encourage applications from all qualified individuals. Join us and bring your expertise to an organization that values safety, authenticity, innovation, performance, and respect. SMS Equipment offers rewarding careers in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include competitive wages, comprehensive group benefits plan, and RRSP matching. #HPWEST

What you’ll do

The Parts Supervisor leads daily warehouse and order desk operations to ensure safety, productivity, and customer satisfaction. They also partner with branch leadership to drive operational efficiency, manage inventory, and develop the parts team.

Requirements

Candidates must have at least 3 years of supervisory experience in parts, warehouse, or supply chain operations within an industrial environment. Strong financial awareness and the ability to utilize computer systems for inventory and reporting are essential.

Benefits

  • Competitive wages
  • Comprehensive group benefits plan
  • RRSP matching

Listed skills

  • Customer service · Preferred
  • Operational Efficiency · Preferred
  • Collaboration · Preferred
  • Safety Compliance · Preferred
  • Communication · Preferred
  • Team Leadership · Preferred
  • Inventory management · Preferred
  • Process Improvement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Parts operations
  • Warehouse management
  • Team leadership
  • Operational efficiency
  • Inventory management
  • Financial performance
  • Customer service
  • Logistics coordination
  • Performance management
  • Workforce planning
  • Process improvement
  • Supply chain operations
  • Heavy equipment knowledge
  • Safety compliance
  • Communication
  • Collaboration
  • Influencing Skills
  • Cost Control
  • Operational Efficiency
  • Commercial Driving
  • Influencing Without Authority
  • Supply Chain
  • Supervision
  • Business Objectives
  • Effective Communication
  • Business Administration
  • Customer Service
  • Heavy Equipment
  • Continuous Improvement Process
  • Performance Management
  • Sales
  • Warehousing
  • Leadership
  • Innovation
  • Inventory Control Systems
  • Invoicing
  • Key Performance Indicators (KPIs)
  • Operational Excellence
  • Operations
  • Purchasing
  • Workforce Planning
  • Team Building
  • Timelines
  • Process Improvement

Job areas

  • Management & Leadership
  • Logistics
  • Trades
  • Customer Service & Support
  • Manufacturing
  • Parts Supervisor
  • Fleet Maintenance Supervisor
  • Mechanical Engineering Technicians
  • First-Line Supervisors of Mechanics, Installers, and Repairers

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