Sales Assistant - Durham

Smyths Toys Smyths Toys is one of the world's largest specialty retailers of children's toys. We operate both online, and via our physical retail stores, with hundreds of stores spread across Europe and the UK. We source our product range from an extensive array of UK, European, and international suppliers. Are you up for the challenge? Then please apply online today! About The Role Are you looking for a new challenge and want to be part of an expanding business, filled with fun & exciting opportunities? Come and join our team of superheroes, as we are on the search to recruit our next generation of Sales Assistants, for Smyths Toys Superstores! This is a temporary contract, with a rate of pay of £12.50 per hour for over 21 and £10.25 per hour for under 21. Responsibilities Provide a high level of customer service Ascertain customers’ needs and wants Work as part of a fast paced and dynamic team Keep the store clean and tidy Pack shelves and merchandise Work delivery and complete price changes Work on the tills Learn about and keep up to date with our products in order to help customers The Ideal Candidate Retail experience in the following areas is highly desirable, but not essential: Outdoor/Bikes Nursery Software & Gaming Backdoor/Warehouse Our stores are open 7 days a week so we need our Sales Assistants to be as flexible as possible. Benefits A benefits package inclusive of: Defined Contribution Pension Scheme Life Assurance Cover Employee Assistance Programme In-store discount Company Maternity and Paternity Payments Special Life-Event Gifts Smyths Toys is an Equal Opportunities Employer

Provide high-quality customer service by identifying customer needs and maintaining store standards. Responsibilities include packing shelves, managing deliveries, and operating the tills in a fast-paced environment.

Retail experience in areas such as outdoor equipment, nursery, or gaming is highly desirable but not essential. Candidates must be flexible to work across a 7-day weekly schedule.

• Defined Contribution Pension Scheme • Life Assurance Cover • Employee Assistance Programme • In-store Discount • Company Maternity And Paternity Payments • Special Life-Event Gifts

• Customer servicePreferred
• TeamworkPreferred
• Cash handlingPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Merchandising
• Cash Handling
• Inventory Management
• Retail Sales
• Teamwork

• Retail
• Sales
• Customer Service & Support

Minimum experience

0+ years

Apply by

Sep 2, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level