Director of Housing & Community Support Services

Job summary

The Director provides strategic and operational leadership for a portfolio of housing and community support services, including property management and program development. They are responsible for overseeing 128 housing units, managing departmental budgets, and fostering strong relationships with government and community partners.

Job details

The Society of Saint Vincent de Paul is seeking an experienced and values-driven Director of Housing & Community Services to provide strategic and operational leadership for a diverse portfolio of housing, supportive housing, property management, and community support services. Reporting to the Executive Director, this senior leadership position is responsible for overseeing a housing portfolio of 128 units, including a mix of Residential Tenancy Act (RTA), Rent Geared to Income (RGI), and Low-End Market (LEM) housing, while leading community support and housing support services that assist vulnerable individuals and families throughout the community. The position provides leadership to two direct reports and an overall team of approximately 13 employees across housing and community support programs. We are looking for a collaborative, strategic, and relationship-focused leader who is passionate about creating positive community impact through housing and support services. The successful candidate will be equally comfortable working at a strategic level with funders and stakeholders while supporting managers and teams in day-to-day operations. Society of Saint Vincent de Paul offers: Competitive salary reviewed annually Employer paid health and dental coverage and an employer matched Pension Plan Support for continuing professional development Paid time-off and 14 stats including Easter Monday, Christmas Eve, and Boxing Day A socially responsible and inclusive culture in a successful community enterprise About the Role This position provides strategic and operational leadership for: Housing operations and property management Supportive housing and community support services Strategic planning and program development Community partnerships and stakeholder engagement Financial and resource management Leadership and development of management staff Key Responsibilities Lead strategic planning and operational oversight for housing and community services programs. Provide direction and support for housing operations, tenancy management, occupancy, maintenance planning, and property performance. Support long-term asset management and capital planning initiatives. Ensure programs operate in compliance with funding agreements, legislation, organizational policies, and best practices. Monitor program outcomes, service utilization, financial performance, and operational effectiveness. Develop and maintain strong relationships with BC Housing, Island Health, municipalities, government ministries, funders, and community partners. Identify opportunities for program enhancement, partnerships, funding, and service expansion. Develop and oversee departmental operating and capital budgets. Foster a collaborative, accountable, and supportive workplace culture. Qualifications Degree or diploma in Social Work, Human Services, Community Social Services, Non-Profit Management, or a related field. Minimum five years of progressive leadership experience in social services, supportive housing, homelessness services, community programs, or a related sector. Experience managing multiple programs, service areas, or operational portfolios. Experience supervising managers and multidisciplinary teams. Strong understanding of supportive housing, housing stability programs, community-based services, and government-funded social service programs. Working knowledge of affordable housing operations, property management principles, tenancy practices, maintenance planning, and asset management. Previous experience with grant writing and/or supporting philanthropic and fundraising initiatives is considered an asset. Experience managing budgets, contracts, funding agreements, and community partnerships. Exceptional leadership, communication, relationship-building, and problem-solving skills. About Society of Saint Vincent de Paul: The Society of Saint Vincent de Paul of Vancouver Island has been supporting people in need on Vancouver Island since 1916. Focused on impacting the lives of people affected by poverty, the Society offers emergency relief services while maintaining a focus and commitment to addressing the root causes that contribute to poverty in our communities. Through a variety of programs, the Society provides support through affordable housing, a food pantry, home visit program, day program for persons with developmental disabilities and thrift stores providing clothing and household items to those in need, to name a few. We are committed to cultivating an inclusive, fair, equitable and diverse culture and look forward to welcoming applicants with their unique strengths to our team.

What you’ll do

The Director provides strategic and operational leadership for a portfolio of housing and community support services, including property management and program development. They are responsible for overseeing 128 housing units, managing departmental budgets, and fostering strong relationships with government and community partners.

Requirements

Candidates must hold a degree or diploma in Social Work, Human Services, or a related field and possess at least five years of progressive leadership experience in social services or supportive housing. Strong knowledge of housing operations, tenancy legislation, and experience managing multidisciplinary teams are essential.

Benefits

• Health coverage • Dental coverage • Pension plan • Professional development support • Paid time-off • Statutory holidays

Listed skills

• Problem solving · Preferred
• Budgeting · Preferred
• Asset Management · Preferred
• Communication · Preferred
• Team Leadership · Preferred
• social services · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Strategic leadership
• Operational management
• Property management
• Supportive housing
• Budgeting
• Stakeholder engagement
• Team leadership
• Program development
• Asset management
• Tenancy management
• Grant writing
• Financial management
• Relationship building
• Problem solving
• Communication
• Social services
• Support Services
• Energetic
• Non-Profit Management
• Time Off Management
• Planning
• Program Development
• Asset Management
• Management
• Strategic Planning
• Capital Budgeting
• Social Work
• Fundraising
• Developmental Disabilities
• Property Management
• Grant Writing
• Leadership
• Human Services
• Problem Solving
• Legislation
• Operations
• Philanthropy
• Social Support
• Relationship Building
• Resource Management
• Stakeholder Engagement
• Supportive Housing

Job areas

• Social Services
• Management & Leadership
• Administrative
• Director of Community Support Services
• Education and Social Policy Program Director (Public Sector)
• Senior Government Officials
• Chief Executives