We Turn Good Dental Practices into Great Businesses
Gillingham, Kent
What does it take to turn a good dental practice into a great business? More patients, fully booked chairs, happy staff? In an increasingly competitive market, the answer is probably a mix of these factors and many more. You need a business partner that delivers products and solutions focused on boosting your practice performance, so you can concentrate on your core service, clinical dentistry. Software of Excellence is here to help; offering a wide range of products and services that substantially impact the financial outcomes of your practice. Helping you boost your recall effectiveness and ensuring patients remain loyal and return for treatment, increase your patient numbers through managing lapsed patients and making it easy for new ones to book, optimise your diary and maximise your hourly earnings, and much more– we have the tools to take your business to the next level. Software of Excellence is a global business, with offices in Holland, Australia and New Zealand.
Hybrid · Surrey
Respond to, troubleshoot, resolve, and document customer support tickets, owning assigned cases through follow-up and escalating complex issues when needed. Educate customers on product use, identify recurring issues and documentation gaps, and collaborate on knowledge base content and process improvements.
Hybrid · Surrey
Design, develop, test, and maintain scalable Dentrix Ascend software, including backend services, APIs, database integrations, and user-facing features. Resolve complex production issues, improve performance and reliability, contribute to technical decisions and modernization, and support other developers through mentoring and collaboration.
Hybrid · Surrey
Serve as the first point of contact for customer support requests, managing cases, troubleshooting common application issues, and resolving them when possible. Document resolutions, communicate updates to customers, and gather diagnostic information to route complex issues to the appropriate teams.
