SG

Sonova Group

Verified Job Source

Sonova Group is a global leader in hearing solutions, providing innovative products and services to enhance the auditory experience for millions worldwide.

Stäfa

Medical Equipment Manufacturing
5,001+ people

About

Around 25% of the world’s population is living with hearing loss. At Sonova, we envision a world where everyone enjoys the delight of hearing and lives a life without limitations. From personal audio devices and wireless communication systems to audiological care services, hearing aids, and cochlear implants. Our product brands – Phonak, Unitron, Sennheiser (under license), and Advanced Bionics – create compelling new products to offer the optimal solution for an ever growing consumer base through our globally diversified sales and distribution channels, including our well established global audiological care business. With a presence in over 100 countries and more than 19,000 employees, we leverage our global infrastructure and local roots. We aim for an inclusive work environment and culture that fosters a good balance of family and work-life for everyone. Our workforce is made up of 110 nationalities across 4 generations. In 2006, Sonova founded the non-profit Hear the World Foundation, which seeks to give children living with hearing loss access to audiological care in low- to middle-income countries.

Open positions

Complaint Handling Specialist

Hybrid · Mississauga

The specialist will manage complaint processing, analysis, and quality-related investigations while ensuring compliance with regulatory standards. They will collaborate with cross-functional teams and communicate with healthcare providers to gather necessary data for nonconformance investigations.

Product Cybersecurity Expert

Hybrid · Kitchener

The Product Cybersecurity Expert will lead threat modeling, vulnerability management, and the integration of security into the development lifecycle for connected medical devices. They will also provide technical leadership and prepare cybersecurity evidence for regulatory submissions.

Senior LE/WM/EWM Consultant

Hybrid · Kitchener

The consultant will analyze business requirements to design and implement SAP EWM and LE/WM functional solutions across a global landscape. They are responsible for facilitating workshops, performing system configuration, managing integration testing, and providing ongoing support for warehouse operations.

Manufacturing Engineering QA Co-op

Hybrid · Kitchener

The co-op will support quality documentation, non-conformance processes, and corrective action tracking within a medical-device manufacturing environment. They will also assist in compiling quality metrics and collaborating with cross-functional teams on manufacturing engineering projects.

Customer Care Representative - Sunshine Coast

On-site · Gibsons

The Customer Care Representative provides exceptional service by managing client accounts, scheduling appointments, and handling third-party billing. They also assist with in-clinic device repairs and maintain clinic files to support Hearing Care Professionals.

Customer Care Representative - Strathroy, ON

On-site · Strathroy

The Customer Care Representative provides exceptional service to clients in person, over the phone, and via email while managing clinic appointments and files. They also handle client accounts, assist with third-party billing, and perform minor in-clinic device repairs.

Campaign Operations Coordinator - Canada

Hybrid · Mississauga

The Campaign Operations Coordinator will manage the end-to-end execution of marketing campaigns, including intake, localization, quality assurance, and deployment across digital channels. They will collaborate with cross-functional teams to ensure all deliverables are accurate, on-brand, and completed according to project timelines.

Audiologist - Winnipeg

On-site · Winnipeg

The Hearing Care Professional is responsible for conducting hearing loss evaluations and providing exceptional client counseling and product education. They also manage ongoing client relationships and handle correspondence with families, physicians, and team members.

Research Audiology Intern

On-site · Kitchener

The intern will support clinical research by assisting with participant recruitment, screening, and study visits. They will also prepare laboratory equipment and contribute to data collection, documentation, and reporting for hearing technology studies.

Manufacturing Process Dev Co-op

Hybrid · Kitchener

The co-op will support the development and optimization of manufacturing technologies for custom hearing products, including designing experiments and creating test plans. They will also document findings in technical reports and collaborate with cross-functional teams to standardize processes.

Regulatory Systems Analyst Co-op

Hybrid · Kitchener

The Regulatory Systems Analyst Co-op will support product registration activities and prepare technical documentation for global market launches. They will also assist cross-functional teams with regulatory projects, risk assessments, and the maintenance of product databases.

Audiologist or Hearing Instrument Practitioner - Vancouver - Kerrisdale

On-site · Vancouver

The Hearing Care Professional will conduct hearing loss evaluations and provide personalized product recommendations to clients. They are also responsible for maintaining ongoing client relationships and managing correspondence with families, physicians, and third-party payees.

Customer Care Representative - Kentville (NS)

On-site · Kentville

The Customer Care Representative provides exceptional service by managing client appointments, maintaining accounts, and handling third-party billing. They also assist with in-clinic device cleanings and minor repairs while supporting the clinic's Hearing Care Professionals.

Audiologist or Hearing Instrument Practitioner

On-site · Sudbury

Provide exceptional client experiences through hearing loss evaluations, product recommendations, and continuous patient care. Manage professional correspondence with families, physicians, and third-party payees to ensure holistic client support.

Hearing Care Professional Intern

On-site

The intern will assist in providing hearing care services while acquiring provincial licensing hours. They will be part of a team that values service excellence and client journeys.

Audiologist or Hearing Instrument Practitioner

On-site · Vancouver

The Hearing Care Professional is responsible for conducting hearing loss evaluations and providing exceptional client counseling and product education. They also manage ongoing client relationships and handle correspondence with families, physicians, and third-party payees.

Audiologist or Hearing Instrument Practitioner - Vancouver - Kerrisdale

On-site · Vancouver

The Hearing Care Professional will conduct hearing loss evaluations and provide personalized product recommendations to clients. They are responsible for maintaining ongoing client relationships and ensuring high-quality clinical care through effective counseling and communication.

Audiologist or Hearing Instrument Practitioner - Langford, BC

On-site · Victoria

Provide exceptional client experiences through hearing loss evaluations, product recommendations, and ongoing patient care. Manage professional correspondence with families, physicians, and third-party payees to ensure holistic client support.

Audiologist or Hearing Instrument Practitioner

On-site · Summerside

Provide exceptional client experiences through hearing loss evaluations, product recommendations, and continuous patient care. Handle professional correspondence with families, physicians, and third-party payees to ensure holistic client support.