SG

Sonova Group

Verified Job Source

Sonova Group is a global leader in hearing solutions, providing innovative products and services to enhance the auditory experience for millions worldwide.

Stäfa

Medical Equipment Manufacturing
5,001+ people

About

Around 25% of the world’s population is living with hearing loss. At Sonova, we envision a world where everyone enjoys the delight of hearing and lives a life without limitations. From personal audio devices and wireless communication systems to audiological care services, hearing aids, and cochlear implants. Our product brands – Phonak, Unitron, Sennheiser (under license), and Advanced Bionics – create compelling new products to offer the optimal solution for an ever growing consumer base through our globally diversified sales and distribution channels, including our well established global audiological care business. With a presence in over 100 countries and more than 19,000 employees, we leverage our global infrastructure and local roots. We aim for an inclusive work environment and culture that fosters a good balance of family and work-life for everyone. Our workforce is made up of 110 nationalities across 4 generations. In 2006, Sonova founded the non-profit Hear the World Foundation, which seeks to give children living with hearing loss access to audiological care in low- to middle-income countries.

Open positions

Audiologist or Hearing Instrument Practitioner

On-site · Vancouver

Provide exceptional client experiences through hearing loss evaluations, product recommendations, and continuous patient care. Manage professional correspondence with families, physicians, and third-party payees to ensure holistic client support.

Industrial Audiometric Technician

On-site · Vernon

Conduct on-site occupational hearing tests and respirator fit testing in accordance with WorkSafeBC regulations. Maintain accurate documentation and reports while providing exceptional customer service at client locations.

Audiologist or Hearing Instrument Practitioner

On-site · Bridgewater

The Hearing Care Professional is responsible for conducting hearing loss evaluations and providing exceptional client counseling and product education. They also manage ongoing client relationships and handle correspondence with families, physicians, and team members.

Audiologist or Hearing Instrument Practitioner

On-site · Bridgewater

The Hearing Care Professional is responsible for conducting hearing loss evaluations and providing exceptional client counseling and product education. They will also manage ongoing client relationships and handle correspondence with families, physicians, and team members.

Hearing Performance Developer

Hybrid · Kitchener

The developer will design, develop, and maintain hearing-performance tests and supporting infrastructure to ensure the quality and reliability of hearing instruments. They will also collaborate with R&D teams to execute system verification activities and provide technical support for product submissions.

Customer Care Representative - Comox

On-site · Comox

Provide exceptional customer service via phone, email, and in-person while managing clinic appointments and client accounts. Assist with third-party insurance billing and perform minor in-clinic hearing device repairs.

National Sales Manager

Hybrid · Mississauga

The National Sales Manager will lead, coach, and develop a national sales team to achieve and exceed sales objectives across Canada. They will partner with leadership to execute multi-brand growth strategies while managing territory performance and customer relationships.

Customer Care Representative - Comox

On-site · Comox

The Customer Care Representative provides exceptional service by managing client appointments, accounts, and third-party billing. They also assist Hearing Care Professionals with clinic organization and minor device repairs.

Software Developer, Manufacturing Data Solutions (Python/SQL)

Hybrid · Kitchener

Develop, maintain, and support data analysis and production solutions while ensuring high performance and availability. Create technical documentation and foster continuous improvement through knowledge sharing and engineering excellence.

Software Developer, Manufacturing Data Solutions (Python/SQL)

Hybrid · Kitchener

Develop, maintain, and support data analysis and production solutions while ensuring high availability and performance. Create technical documentation and advance continuous improvement through knowledge sharing and engineering excellence.

Customer Care Representative - Barrie (ON)

On-site · Barrie

The Customer Care Representative provides exceptional service by managing client accounts, scheduling appointments, and handling third-party billing. They also assist with in-clinic device cleanings and minor repairs while maintaining a professional clinic environment.

Customer Care Representative (Floater) - PEI

On-site · Charlottetown

The Customer Care Representative provides exceptional service to clients in person and via phone while managing clinic appointments and accounts. They also assist with insurance billing and perform minor in-clinic device repairs.

Audiologist or Hearing Instrument Practitioner - Sidney, BC

On-site · Sidney

The Hearing Care Professional is responsible for conducting hearing loss evaluations and providing exceptional client counseling and product education. They will also manage ongoing client relationships and maintain correspondence with families, physicians, and team members.

Audiologist or Hearing Instrument Practitioner - Sidney, BC

On-site · Sidney

Provide exceptional client experiences through hearing loss evaluations, product recommendations, and continuous patient care. Manage professional correspondence with families, physicians, and third-party payees to ensure holistic client support.

Sales Manager, Canada (Western Canada)

Hybrid · Mississauga

Drive profitable growth and commercial excellence across key Canadian retailers and omnichannel partners. Develop joint business plans and lead assortment and promotional strategies to expand market share.

Sales Manager, Canada (Western Canada)

Remote · Canada

The Sales Manager is responsible for driving profitable growth and strategic account development across key Canadian retailers and omnichannel partners. This role involves developing joint business plans, managing assortment strategies, and ensuring operational alignment across internal teams to achieve market share expansion.

Customer Care Representative - Parksville

On-site · Parksville

The Customer Care Representative will provide exceptional service by managing client accounts, scheduling appointments, and assisting with in-clinic device repairs. They will also handle third-party billing operations and maintain organized clinic files.

Customer Care Representative - Lloydminster

On-site · Lloydminster

The role involves providing exceptional customer service via multiple channels and managing clinic schedules and client accounts. Additionally, the representative handles third-party insurance billing and performs minor in-clinic hearing device repairs.