Sonova Group is a global leader in hearing solutions, providing innovative products and services to enhance the auditory experience for millions worldwide.
Stäfa
Around 25% of the world’s population is living with hearing loss. At Sonova, we envision a world where everyone enjoys the delight of hearing and lives a life without limitations. From personal audio devices and wireless communication systems to audiological care services, hearing aids, and cochlear implants. Our product brands – Phonak, Unitron, Sennheiser (under license), and Advanced Bionics – create compelling new products to offer the optimal solution for an ever growing consumer base through our globally diversified sales and distribution channels, including our well established global audiological care business. With a presence in over 100 countries and more than 19,000 employees, we leverage our global infrastructure and local roots. We aim for an inclusive work environment and culture that fosters a good balance of family and work-life for everyone. Our workforce is made up of 110 nationalities across 4 generations. In 2006, Sonova founded the non-profit Hear the World Foundation, which seeks to give children living with hearing loss access to audiological care in low- to middle-income countries.
On-site · Bridgewater
The Hearing Care Professional is responsible for conducting hearing loss evaluations and providing exceptional client counseling and product education. They will also manage ongoing client relationships and handle correspondence with families, physicians, and team members.
Hybrid · Mississauga
The role involves serving as a customer liaison by processing orders, resolving shipment issues, and providing product information. It requires collaborating with internal departments to ensure accurate order fulfillment and customer satisfaction.
Hybrid · Mississauga
The National Sales Manager will lead, coach, and develop a national sales team to achieve and exceed sales objectives across Canada. They will partner with leadership to execute multi-brand growth strategies while managing territory performance and customer relationships.
On-site · Sidney
Provide exceptional client experiences through hearing loss evaluations, product recommendations, and continuous patient care. Manage professional correspondence with families, physicians, and third-party payees to ensure holistic client support.
On-site · Sidney
Provide exceptional client experiences through hearing loss evaluations, product recommendations, and continuous patient care. Manage professional correspondence with families, physicians, and third-party payees to ensure holistic client support.
Hybrid · Mississauga
Drive profitable growth and commercial excellence across key Canadian retailers and omnichannel partners through strategic account development. Lead joint business plans, assortment strategies, and cross-functional alignment to expand market share and revenue.
Hybrid · Mississauga
Drive profitable growth and commercial excellence across key Canadian retailers and omnichannel partners. Develop joint business plans and lead assortment and promotional strategies to expand market share.
On-site · Comox
The Customer Care Representative provides exceptional service by managing client accounts, scheduling appointments, and handling third-party billing. They also assist with clinic operations, including minor device repairs and file organization.
Hybrid · Vancouver
Responsible for implementing sales and promotional strategies to grow Roger product sales across Western Canada. Provides clinical training and technical support for hearing instruments and pediatric care to clinicians and distributors.
Hybrid · Vancouver
Responsible for implementing sales and promotional strategies to grow Roger product sales across Western Canada. Provides clinical training and technical support for hearing instruments and pediatric care to clinicians and distributors.
Hybrid · Vancouver
The role involves implementing sales and promotional strategies for Roger products and providing clinical training for hearing instruments and pediatrics across Western Canada. It requires partnering with regional managers and headquarters to support product launches and resolve customer technical issues.
Hybrid · Kitchener
Support and optimize SAP Sales & Distribution (SD) and Customer Service (CS) solutions to enable critical business operations. Partner with stakeholders to implement system enhancements, resolve complex Level 3 issues, and lead SAP implementation projects.
Hybrid · Kitchener
The role involves supporting and optimizing SAP Sales & Distribution and Customer Service solutions, partnering with stakeholders to implement enhancements and resolve issues. Responsibilities include leading SAP projects, performing root cause analysis, and ensuring compliance with regulatory requirements.
Hybrid · Vancouver
Develop and implement sales strategies to grow Roger product sales across Western Canada while providing clinical training on hearing instruments and pediatrics. Partner with regional managers and headquarters to support product launches, resolve customer complaints, and conduct educational seminars.
Hybrid · Vancouver
The role involves implementing sales and promotional strategies to grow Roger product sales across Western Canada. Additionally, the position provides clinical training and technical support for hearing instruments and pediatric care to clinicians and distributors.
Hybrid · Vancouver
Develop and implement sales strategies and promotions to grow Roger product sales across Western Canada. Provide clinical training and technical support for Roger, pediatrics, and hearing instruments to clinicians and distributors.
Hybrid · Mississauga
The technician is responsible for performing electro-acoustical tests, configuring software, and conducting final visual and listening inspections of products. They also manage test station maintenance, perform wireless quality tests, and handle order confirmation and invoicing.
Hybrid · Mississauga
The technician is responsible for performing visual and listening inspections of hearing aids to ensure they meet manufacturing standards. They also handle custom tip assembly, document non-conforming products, and maintain quality control according to ISO policies.
On-site · Parksville
The Customer Care Representative will provide exceptional service by managing client accounts, scheduling appointments, and assisting with in-clinic device repairs. They will also handle third-party billing operations and maintain organized clinic files.
On-site · Halifax
The Hearing Care Professional will conduct hearing loss evaluations and provide personalized product recommendations to clients. They are also responsible for ongoing client care, counseling, and maintaining professional correspondence with families and medical providers.
