Counter Sales

Job summary

Build Your Career with a National Organization Where Your Expertise Makes an Impact: Soucie Salo, Source Atlantic, and The Bolt Supply House have united to form a national leader in industrial distribution and services. With 600+ employees, 34 branches, and access to over 4,000 global suppliers, we provide specialized technical services, innovative business solutions, and connected solutions through the strategic use of technology and data-driven insights, to empower customers across Canada and beyond. Rooted in resilience, guided by a strong commitment to quality, and fueled by innovation,…

Job details

Build Your Career with a National Organization Where Your Expertise Makes an Impact: Soucie Salo, Source Atlantic, and The Bolt Supply House have united to form a national leader in industrial distribution and services. With 600+ employees, 34 branches, and access to over 4,000 global suppliers, we provide specialized technical services, innovative business solutions, and connected solutions through the strategic use of technology and data-driven insights, to empower customers across Canada and beyond. Rooted in resilience, guided by a strong commitment to quality, and fueled by innovation, we are shaping a future of smarter, faster, more connected solutions. We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of Counter Sales based out of Sudbury, ON location. POSITION OVERVIEW We are seeking a dependable, customer-focused professional to support counter sales in a high-traffic, fast-paced branch environment. This role plays a key part in delivering prompt service to walk-in customers, processing orders and inquiries efficiently, and collaborating with the branch team to ensure smooth operations and a strong customer experience. RESPONSIBILITIES - Greet and assist walk-in customers at the counter, providing prompt and professional service - Respond to customer product inquiries in person, as well as via phone and email to support branch sales - Assess customer needs on the spot and recommend appropriate products and solutions - Provide pricing, availability, and alternative product options when required - Process sales transactions, quotes, special orders, and returns accurately - Communicate order status, shipment details, and delivery timelines - Work with warehouse staff and vendors to ensure timely order fulfillment - Increase sales through cross-selling, upselling, and promotions - Build strong relationships with repeat and new customers - Help maintain an organized, stocked, and professional counter area - Support inventory counts and maintain accurate system information - Uphold company policies and procedures while maintaining a professional branch presence - Perform other branch and counter-related duties as assigned QUALIFICATIONS - Though not required, preference will be given to individuals with Counter Sales experience working in Safety, Industrial, or related environment(s) - Strong customer service skills with a professional, positive attitude - Clear and effective communication skills - Able to work in a fast-paced environment and manage multiple tasks simultaneously - Solid problem-solving skills with strong attention to detail and accuracy - Honest, dependable, and punctual with a proactive work ethic - Strong time management skills with the ability to work independently and as part of a team - Capable of following written instructions, safety procedures, and documented processes - Comfortable using computers, Microsoft Office (Outlook, Excel), and ERP/order entry systems **Unveiling Your Perks:** Secure your place in our dynamic, permanent team, where long-term growth meets everyday impact. Unlock a compelling array of benefits: - Competitive compensation that recognizes your worth. - A flexible health, drug, and dental plan tailored to your well-being. - An employer-matching retirement savings plan for your financial security. - Additional life and disability insurance options for peace of mind. - Confidential access to an Employee Family Assistance Program (EAP) that supports your holistic welfare. - An enriched vacation entitlement schedule for a balanced life. - Participate in our physical fitness reimbursement program, championing your vitality.

Benefits

• Flexible health, drug, and dental coverage • Employer-matching retirement savings plan • Additional life and disability insurance • Enriched vacation entitlement • Physical fitness reimbursement program • Employee Family Assistance Program

Listed skills

• Technical · Preferred
• Organization · Preferred
• balanced · Preferred
• Attention to detail · Preferred
• Health · Preferred
• safety · Preferred
• Sales · Preferred
• Communication · Preferred
• Accuracy · Preferred
• as part of a team · Preferred
• Flexible · Preferred
• Customer · Preferred