Sales Manager

Job summary

Lead, coach, and develop the sales team while driving sales strategy, customer experience, and revenue growth. Oversee sales performance, business development, showroom operations, training, and reporting in coordination with company leadership.

Job details

Who We Are For the last 40 years, Source Office Furniture & Systems Ltd. has been offering the best value in high-quality office furniture throughout Canada. We pride ourselves in offering unsurpassed customer service and a collaborative team environment where every employee is a part of our success. We are a rapidly growing and dynamic company and are seeking enthusiastic and energetic individuals to join our team. About The Role Source Office Furniture is looking for a hands‑on, people‑first Sales Manager to lead, coach, and develop a high‑performing sales team while driving strong execution of sales strategy, customer experience, and revenue growth. This is a player‑coach role focused on building structure, improving sales processes, and supporting the team through consistent coaching, accountability, and data‑driven decision‑making. You’ll work closely with the Director of Sales and Store Manager to strengthen performance, pipeline visibility, and repeatable sales success. Why Join Source? Join a growing Canadian company with a strong reputation and established brand Lead and shape the success of our Edmonton sales team Make a direct impact on sales performance, customer experience, and team development Work in a collaborative, supportive environment that values leadership and accountability We Provide Opportunity for professional growth $80,000 - $90,000 Base Salary + Commission 100% paid health and dental benefits plan after a successful 3-month probation, including a $250 Health Spending Account Employee Assistance Program (EAP) Employee discounts on our products What You’ll Do Sales Leadership & Team Development Lead, coach, mentor, and motivate sales team members to consistently deliver excellent customer service and achieve sales targets Foster and reinforce a strong consultative sales culture that supports long-term customer relationships Support recruitment, onboarding, and training of new sales hires in collaboration with the Director of Sales Lead weekly sales meetings, performance discussions, and ongoing coaching conversations Lead by example through active engagement on the showroom floor during peak periods or staffing gaps Sales Performance & Customer Experience Review quotes, pipelines, and sales activity to ensure targets and service standards are met Collaborate with Account Executives on larger or more complex sales opportunities, including client presentations when required Provide backup support to Account Executives as needed Engage directly with customers to support or complete sales during high-volume periods or staff shortages Business Development & Market Awareness Monitor local competitors and market trends to identify risks and opportunities Participate in and help plan networking, market awareness, and business development activities Initiate and support new business development opportunities within the local market Operations, Coordination & Administration Provide in-person leadership and support at assigned locations Ensure showroom merchandising, promotional displays, and pricing are accurate and aligned with company standards Coordinate supplier training and product support initiatives Organize and facilitate weekly sales meetings and training sessions Approve merchandise returns, clearance pricing, vacation schedules, and payroll-related items for the sales team Prepare and deliver regular sales performance and market trend reports to the Director of Sales Qualifications & Experience 5 or more years of management experience in a retail or B2B sales environment Proven people leadership skills with the ability to coach and develop high-performing teams Strong communication, relationship-building, and problem-solving skills Ability to take initiative and lead by example in a fast-paced environment Valid driver’s licence and access to a vehicle as light travel required to visit customer sites in the region Strong Microsoft Office skills (Word, Excel, Outlook) Prior Sales Leadership experience in office furniture industry preferred High school diploma required; post-secondary education is an asset Work Schedule: Monday to Friday, 8:30am to 5:30pm. Learn more about us at www.source.ca. Be part of Team Source now! #INDHP

What you’ll do

Lead, coach, and develop the sales team while driving sales strategy, customer experience, and revenue growth. Oversee sales performance, business development, showroom operations, training, and reporting in coordination with company leadership.

Requirements

Requires at least five years of management experience in retail or B2B sales, proven people leadership, and strong communication, relationship-building, and problem-solving skills. A valid driver’s licence, access to a vehicle, and strong Microsoft Office skills are required; a high school diploma is required, while post-secondary education and office furniture sales leadership experience are preferred.

Benefits

• Commission
• Paid Health and Dental Benefits
• Health Spending Account
• Employee Assistance Program
• Employee Discounts
• Professional Growth Opportunities

Listed skills

• Consultative Selling · Preferred
• Customer service · Preferred
• Business development · Preferred
• Relationship Building · Preferred
• Communication · Preferred
• Problem solving · Preferred
• Microsoft Office · Preferred
• Sales Reporting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales Leadership
• Team Coaching
• Team Development
• Consultative Selling
• Customer Service
• Sales Strategy
• Sales Performance Management
• Pipeline Management
• Business Development
• Market Analysis
• Relationship Building
• Communication
• Problem-Solving
• Microsoft Office
• Recruitment and Onboarding
• Sales Reporting

Job areas

• Sales
• Management & Leadership
• Retail
• Customer Service & Support

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