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- Employment type
- Part-time
- Experience level
- Entry, Junior · 0+ years
- Minimum education
- High school
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The Nursing Unit Clerk coordinates staffing schedules and provides essential clerical and administrative support to the nursing department. This role ensures accurate record-keeping, effective communication, and smooth daily operations within the long-term care facility.
Job details
Home/Location: Orchard Villa, Long-term care Status: Part-Time vacancy, 6:30am - 2:30pm Wage: $22.44 Southbridge Care Homes provides exceptional acquisition, management, and redevelopment services for long-term care homes and retirement communities across Ontario. Our mission is to maintain a best-in-class portfolio that consistently delivers excellence in care and services while ensuring economic sustainability. The Nursing Unit Clerk plays a key role in supporting the nursing department by coordinating staffing schedules and providing clerical/administrative support. This position ensures accurate records, effective communication, and smooth daily operations within the long-term care home. The role balances scheduling responsibilities with resident care documentation, admissions support, supply management, and quality improvement initiatives. Key Responsibilities: Scheduling & Staffing Create, post, and maintain accurate nursing schedules for all shifts, ensuring compliance with staffing regulations, collective agreements, and resident care needs. Monitor daily staffing levels and make timely adjustments to ensure safe coverage. Track and process staff availability, vacation, sick calls, and leaves of absence. Communicate schedule changes, open shifts, and overtime opportunities to staff. Assist with replacement calls and coverage during evenings, weekends, and absences. Prepare scheduling-related reports (overtime, absenteeism, staffing trends). Clerical & Administrative Support Provide clerical support at the nursing station, including filing, scanning, and chart maintenance. Maintain and update resident health cards in PCC; process new cards, renewals, and removals. Schedule and organize resident care conferences, prepare notices, contact families/POAs, and ensure materials are ready. Prepare admission packages and coordinate documentation with families, physicians, and the care team. Receive, distribute, and monitor nursing supplies, equipment, PPE, and forms; maintain accurate inventory. Participate in audits (hand hygiene, supply rooms, dignity items, etc.) and support quality improvement and accreditation processes. Maintain a professional, organized, and confidential environment at the nursing station. Knowledge and Skills Required: High school diploma required; post-secondary education in office/medical administration or healthcare administration preferred. Scheduling or clerical/administrative experience in healthcare or long-term care strongly preferred. Knowledge of medical terminology, PCC (electronic health records), and collective agreements an asset. Strong organizational, time-management, and multitasking skills in a fast-paced environment. Excellent communication and interpersonal abilities. Proficiency in Microsoft Office (Word, Excel, Outlook) and scheduling/database software. Ability to work independently while collaborating effectively with the nursing team. Working Conditions Based in an office or nursing station within the long-term care home. Frequent interaction with residents, families, staff, physicians, and leadership. Regular use of computer systems, scheduling software, and telephones. May be required to work flexible hours (days, evenings, weekends, and statutory holidays) to address urgent staffing needs. Fast-paced environment with frequent interruptions and competing priorities. Occasional walking throughout the home to communicate with staff and deliver supplies; light lifting of materials may be required. Exposure to confidential and sensitive information, requiring discretion and professionalism at all times. Interested applicants should apply directly through this posting. We would like to thank all applicants for your interest in working as part of our team! Only those applicants selected to move forward in the recruitment process will be contacted. Southbridge Care Homes welcomes those applicants with disability related needs and those whom a need for accommodation in the recruitment process. Please provide notice of your need for accommodation to the hiring manager upon scheduling of an interview.
What you’ll do
The Nursing Unit Clerk coordinates staffing schedules and provides essential clerical and administrative support to the nursing department. This role ensures accurate record-keeping, effective communication, and smooth daily operations within the long-term care facility.
Requirements
A high school diploma is required, with preference given to candidates possessing post-secondary education in office or healthcare administration. Previous experience in scheduling or clerical roles within a healthcare or long-term care setting is strongly preferred.
Listed skills
- scheduling · Preferred
- Administrative Support · Preferred
- Time management · Preferred
- Multitasking · Preferred
- Communication · Preferred
- Microsoft Office · Preferred
- Inventory management · Preferred
- Data entry · Preferred
- record keeping · Preferred
- Conflict Resolution · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Scheduling
- Staffing
- Clerical support
- Administrative support
- Medical terminology
- Electronic health records
- PCC
- Time management
- Multitasking
- Communication
- Microsoft Office
- Inventory management
- Data entry
- Record keeping
- Conflict resolution
- Database Software
- Administrative Support
- Professionalism
- Supply Management
- Effective Communication
- Administrative Functions
- Quality Improvement
- Microsoft Word
- Microsoft Excel
- Auditing
- Management
- Clerical Works
- Electronic Medical Record
- Leadership
- Health Administration
- Long-Term Care
- Medical Terminology
- Microsoft Outlook
- Nursing
- Operations
- Time Management
- Coordinating
- Filing
- Teamwork
Job areas
- Healthcare
- Administrative
- Human Resources
- Nursing Unit Clerk
- Registered Nurse (General)
- Nursing Professionals
- Registered Nurses
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