Receptionist

Job summary

The receptionist is responsible for managing office files, processing mail, and answering telephone inquiries. They also greet visitors and address concerns from residents or their families.

Job details

Home: Kennedy Lodge Location: Scarborough Position: Receptionist Status: Casual Vacancy Hours: 4pm - 8pm Southbridge Care Homes owns and operates 26 Long-Term Care Homes and 8 Retirement Homes throughout many urban and rural areas across southwestern Ontario. We have an exciting opportunity for someone seeking a role as a receptionist on a temporary, part time basis. Responsibilities: Maintain department files, including correspondence, forms and routine office records and reports. Receive incoming mail, co-ordinate distribution and process outgoing mail. Answer telephone and greets visitors to respond to routine inquiries in person and by phone and relay the messages to the appropriate personnel. Respond to resident or family member concerns and ensure appropriate action is taken within decision-making authority and/or bring to the attention of the Office Manager. Perform other related duties as required. Qualifications: Secondary school education or equivalent Previous experience working in a similar position (including a working knowledge of office procedures and elementary bookkeeping) Computer skills with a working knowledge of Word and Excel Southbridge’s mission is to operate a best-in-class portfolio of care homes and retirement communities that consistently deliver excellence in care and services in an economically sustainable manner. We would like to thank all applicants for your interest in working as part of our team! Only those applicants selected to move forward in the recruitment process will be contacted. Southbridge welcomes those applicants with disability related needs and those whom a need for accommodation in the recruitment process. Please provide notice of your need for accommodation to the hiring manager upon scheduling of an interview. Note: At Southbridge, we care about your privacy and strive to protect Applicant Data throughout the recruitment process. To that end, information that we gather from applicants via job postings, is used solely for the purposes of recruiting and hiring.

What you’ll do

The receptionist is responsible for managing office files, processing mail, and answering telephone inquiries. They also greet visitors and address concerns from residents or their families.

Requirements

Candidates must have a secondary school education or equivalent and previous experience in a similar office role. Proficiency in Microsoft Word and Excel, along with basic bookkeeping knowledge, is required.

Listed skills

• Office Administration · Preferred
• Customer service · Preferred
• record keeping · Preferred
• Microsoft Word · Preferred
• Microsoft Excel · Preferred
• Bookkeeping · Preferred
• Communication · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Office administration
• Telephone etiquette
• Customer service
• Record keeping
• Mail distribution
• Microsoft Word
• Microsoft Excel
• Bookkeeping
• Communication
• Data entry
• Decision Making
• Office Management
• Computer Literacy
• Scheduling
• Long-Term Care
• Office Procedures

Job areas

• Administrative
• Healthcare
• Customer Service & Support
• Receptionist
• Receptionists (general)
• Receptionists and Information Clerks

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