Opens LinkedIn
- Employment type
- Part-time
- Experience level
- Entry, Junior · 0+ years
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Entry level
Job summary
Assist customers with queries, serve at the checkout, replenish shelves, and keep the store clean, safe, and welcoming. Contribute to the local community while helping the retail team run smoothly.
Job details
Customer Service Assistant – Be the Friendly Face of Your Community Looking for a part-time role that’s full of variety and purpose? Join our retail team where no two days are the same, and every shift is a chance to make someone’s day. Our stores are more than just places to shop - they’re community hubs where neighbours catch up, friendships are made, and support is always close at hand. As a Customer Service Assistant, you won’t just help things run smoothly - you’ll be playing a vital role in people’s daily lives, especially for those who need us most. We would love you to have… A genuine enthusiasm for great customer service A hands-on, can-do attitude A team player who’s always ready to help A willingness to get stuck into tasks like: Helping customers with queries Keeping shelves stocked and looking great Serving on the checkout Keeping the store clean, safe and welcoming But this role is more than what happens in-store. We’re all about community - so we’re looking for someone who’s ready to get involved and make a difference. Why Southern Co-op? Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first — and it’s no different for our colleagues. You’ll be part of a great team and also get the chance to grow your career – whether this is an internal course or an apprenticeship, we’re here to support your choices. You’ll have instant access to a huge selection of benefits, including 20% colleague discount, healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more. We want to put U in Southern Co-op — start your new career now.
What you’ll do
Assist customers with queries, serve at the checkout, replenish shelves, and keep the store clean, safe, and welcoming. Contribute to the local community while helping the retail team run smoothly.
Requirements
The role seeks someone enthusiastic about providing great customer service, with a practical, can-do attitude. Applicants should be team players who are willing to help with a variety of store and community tasks.
Benefits
- 20% Colleague Discount
- Healthcare Plans
- Employee Assistance Programme
- Shopping Discounts
- NEST Pension
- Cycle-To-Work Scheme
- Colleague Referral Scheme
- Career Development
- Internal Courses
- Apprenticeships
Listed skills
- Customer service · Preferred
- Communication · Preferred
- Teamwork · Preferred
- Occupational safety · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer Service
- Communication
- Teamwork
- Helping Customers With Queries
- Shelf Stocking
- Checkout Operations
- Store Cleaning
- Workplace Safety
- Maintaining a Welcoming Store
- Community Engagement
- Hands-On Attitude
Job areas
- Customer Service & Support
- Retail