Service Advisor

Spartan Controls is an employee-owned company and leading provider of data management, industrial automation, valves, measurement and control solutions for process industries in Western Canada and beyond. We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp & paper, and chemical. Spartan is committed to creating a sustainable modern world with innovative automation. Our focus is Customer Outcomes. By leveraging applied automation we assist customers improving their Safety, Reliability, Operations and Productivity. Our employee ownership model creates a unique culture of community, creativity, entrepreneurship, and a place to build your career. Spartan Controls provides an environment that not only encourages you to do your best, but also empowers you to do what it takes to create a solution, address a need, or respond to an issue. SUMMARY We are currently recruiting for a Service Advisor for our Midale Service Centre. This position will be focused on our relief valve business and involve coordinating valve repairs and mobile service for day-to-day and shutdown activities. The selected candidate will be tasked with supporting a variety of customers in our territory with day to day and shutdown work at the depot and mobile unit. This includes scheduling, quoting, invoicing and general coordination. The successful candidate will report to the Regional Service Manager in Midale. ROLE AND RESPONSIBILITIES * Handling relief valve & related pressure product (such as vents) service request calls from customers * Advising customers on proper requirements for servicing products * Assisting customers with determining service levels and scope of work * Interfacing regularly with the Spartan Pressure Management production and service shop * Interface with Sales group for customer support * Quoting, entering and fulfilling orders for customers on services provided * Placing orders to our factory and vendors * Basic, long delivery, expediting * Data entry and tracking * Repair status updates and reports * Booking mobile service work * Reviewing field service requirements (travel, safety, accommodation) * Assisting with shipping and receiving duties * Extra work hours typically required during Spring & Fall shutdown seasons QUALIFICATIONS AND SKILLS * High school diploma * Post-Secondary education would be an asset, especially relating to instrumentation or mechanics * Previous industrial service experience would be a benefit, especially if relief valve related * Proven customer service skills * Good decision making and multitasking skills * Highly organized and attention-to-detail are a must * Team oriented, but ability to work independently * Comprehensive computer skills * Entrepreneurial work ethic Spartan recognizes that there are many ways in which candidates develop knowledge, abilities, and competencies throughout their careers. We encourage applications from candidates with a variety of backgrounds and we do consider qualifications and competencies that are equivalent to those specifically mentioned above. Close Date: Monday September 7, 2026 (11:59 pm MST) IND123 Requisition ID: 1861

The Service Advisor coordinates relief valve repairs and mobile service activities, including scheduling, quoting, and invoicing for customers. They act as a primary point of contact for service requests and interface with production, sales, and field service teams.

Candidates should have a high school diploma, with post-secondary education in instrumentation or mechanics considered an asset. Previous industrial service experience, particularly with relief valves, is highly preferred along with strong organizational and customer service skills.

• Employee ownership model

• Customer servicePreferred
• TeamworkPreferred
• OrganizationPreferred
• Attention to detailPreferred
• CommunicationPreferred
• Data entryPreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Scheduling
• Quoting
• Invoicing
• Data entry
• Multitasking
• Decision making
• Attention to detail
• Organization
• Teamwork
• Instrumentation
• Mechanics
• Order fulfillment
• Expediting
• Communication
• Sales Support
• Shipping And Receiving
• Industrial Automation
• Strong Work Ethic
• Automation
• Customer Support
• Management
• Decision Making
• Customer Service
• Computer Literacy
• Creativity
• Data Entry
• Data Management
• Sales
• Field Service Management
• Order Fulfillment Management
• Oil and Gas
• Innovation
• Operations
• Process Manufacturing
• Valves (Piping)
• Team Oriented
• Coordinating
• Reliability
• Advising
• Detail Oriented

• Customer Service & Support
• Engineering
• Manufacturing
• Energy
• Administrative
• Service Advisor
• Unclassified Specialized Occupation

Minimum education

High school

Minimum experience

2+ years

Apply by

Sep 8, 2026

Posting language

English

Working hours

40 hours per week