Technical Sales Specialist - Process Systems & Software

Job summary

Consult with customers to understand their business and technical needs, develop fit-for-purpose automation solutions, and lead sales activities from prospecting and opportunity management through proposal support and conversion. Collaborate with account, application, automation, project, and service teams to grow and protect the installed base, support lifecycle and modernization planning, and deliver successful customer outcomes.

Job details

Spartan Controls is an employee-owned company and leading provider of data management, industrial automation, valves, measurement and control solutions for process industries in Western Canada and beyond. We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp & paper, and chemical. Spartan is committed to creating a sustainable modern world with innovative automation. Our focus is Customer Outcomes. By leveraging applied automation we assist customers improving their Safety, Reliability, Operations and Productivity. Our employee ownership model creates a unique culture of community, creativity, entrepreneurship, and a place to build your career. Spartan Controls provides an environment that not only encourages you to do your best, but also empowers you to do what it takes to create a solution, address a need, or respond to an issue. Summary We are recruiting for an experienced Technical Sales Specialist (TSS) to join our Process Systems & Software Team based in Edmonton or Grande Prairie. This role will leverage your in-depth DeltaV, Ovation, or other DCS platform knowledge to help customers solve their most challenging automation problems. To be successful in this role, you will be working very closely with Account & Territory Managers, Application Specialists, and Automation Specialists to leverage knowledge of current and future automation technology trends, to help architect innovative and cost-effective solutions. Your primary role will be to drive customer preference for DeltaV, Ovation, and Spartan Services along with S3 related solutions. Spartan’s automation and digital business focus on DeltaV DCS, Ovation DCS, Industrial Networking & Cybersecurity (IN&C), Advanced Process Control (APC), Digital Solutions, and software solutions from other Spartan principals (AspenTech, Blue Marvel, etc.). Role and Responsibilities Leverage your skills and experience to consult with customers to understand their business needs, develop and/or influence specifications for differentiated solutions Lead key sales activities such as prospecting for new opportunities, demand creation, funnel management and converting opportunities to business Work closely with our Account & Territory Managers to grow, expand, and protect the S3 installed base. This will include Systems installed base site assignments and selling through associated lifecycle planning with our customers Focus heavily on understanding the customer’s processes and develop solutions that meet the customer’s business and technology needs Control system architecture development - focus on best value/fit-for-purpose solutions, continuous technology evaluation and innovation Working knowledge of L2 platform obsolescence and development of modernization opportunities Act as technical contact for customer engagements, providing technical expertise and working with other subject matter experts (SME) when needed Develop appropriate relationships with key customers and industry contacts Lead customer RFP review and provide proposal support – ensure proposed systems/solutions meet customer requirements while creating a competitive advantage for Spartan Have basic knowledge of the Spartan Digital Solutions portfolio as well as the software applications and platforms from Spartan principals (Emerson, AspenTech, Blue Marvel and others) Provide leadership and focus for Business Unit Strategic Initiatives Support the account planning process, develop trusted advisor status, and ultimately increase customer loyalty by delivering desirable customer outcomes Support the Project and Service Managers to ensure customer project and lifecycle success with our systems and solutions and improve operational effectiveness Qualifications and Skills Engineering Degree or Technical Diploma with equivalent experience 5+ years of solid automation background and relevant industry experience Strong DeltaV or Ovation (and/or other DCS platforms) control system product knowledge, including process control, data communications, data historians, DCS hardware design, control system configuration, acceptance testing, commissioning, troubleshooting, virtualization, PLC integration, etc. Excitement to “embrace” change; this is a rapidly changing and evolving business A thirst for knowledge and a passion to learn. Highly motivated and innovative Technical experience in APC, industrial networking and cybersecurity is an asset Base understanding of Historians, Data Management, Visualization, SCADA, Analytics, Asset Management and/or IIOT software solutions would be assets Proven customer service practices Strong presentation, negotiation, and deal-making skills Effective interpersonal and communication skills Solid multi-tasking and organizational skills Team focused and collaborative. Able to contribute to jointly developed discussions and strategies to drive optimal customer outcomes Valid Class 5 driver’s license, as travel is required Entrepreneurial work ethic Spartan recognizes that there are many ways in which candidates develop knowledge, abilities, and competencies throughout their careers. We encourage applications from candidates with a variety of backgrounds and we do consider qualifications and competencies that are equivalent to those specifically mentioned above. Close Date: October 7, 2026 (11:59 pm MST) Requisition ID: 1874 IND123

What you’ll do

Consult with customers to understand their business and technical needs, develop fit-for-purpose automation solutions, and lead sales activities from prospecting and opportunity management through proposal support and conversion. Collaborate with account, application, automation, project, and service teams to grow and protect the installed base, support lifecycle and modernization planning, and deliver successful customer outcomes.

Requirements

Requires an engineering degree or technical diploma with equivalent experience, at least five years of automation and relevant industry experience, and strong knowledge of DeltaV, Ovation, or other DCS platforms. Candidates should bring customer-facing sales and communication skills, a collaborative and entrepreneurial approach, a valid Class 5 driver's license, and willingness to travel; experience in APC, industrial networking, cybersecurity, and related software solutions is an asset.

Listed skills

• Troubleshooting · Preferred
• Process Control · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• DeltaV
• Ovation
• Distributed Control Systems
• Process Control
• Control System Architecture
• Technical Sales
• Opportunity Management
• Customer Relationship Management
• Proposal Support
• Lifecycle Planning
• System Modernization
• Industrial Networking
• Cybersecurity
• Advanced Process Control
• Troubleshooting
• Presentation and Negotiation
• Product Knowledge
• Sales Support
• Influencing Skills
• Software Solutions
• Industrial Automation
• Influencing Without Authority
• Organizational Skills
• Sales Prospecting
• Industrial Internet Of Things (IIoT)
• Strong Work Ethic
• Valid Driver's License
• Planning
• Self-Motivation
• Account Planning
• Asset Management
• Automation
• Management
• Business Workflow Analysis
• Customer Service
• Communication
• Control Systems
• Creativity
• Loyalty Programs
• Cyber Security
• Data Transmissions
• Data Management
• DeltaV Distributed Control System
• Sales
• Oil and Gas
• Selling Techniques
• Leadership
• Hardware Design
• Supervisory Control And Data Acquisition (SCADA)
• Innovation

Job areas

• Sales
• Engineering
• Technology
• Energy
• Customer Service & Support
• Systems Software Specialist
• Technical Sales Specialist
• Information and Communications Technology Sales Professionals
• Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products