Client Services Coordinator, PT

Job summary

The Client Services Coordinator acts as a liaison between patients, clients, and clinical staff while managing the scheduling and coordination of PSW and Nurse services. They are responsible for data entry, responding to inquiries, and providing administrative support to ensure high-quality care delivery.

Job details

Company Description We are hiring Part Time Client Services Coordinators to work at our Toronto office for evening and weekend shifts. As a Client Services Coordinator you will provide exemplary client service and support and act as a liaison between patients, clients and clinical staff. This role is 100% on site in our Toronto office. Weekdays - availability between 3pm - midnight Weekends - availability between 8am - midnight Our people are the cornerstone of our business. By joining Spectrum Health Care you will be part of one of Canada’s Best Managed companies and a committed member of a team of highly skilled healthcare professionals. If you are passionate about caring for people, responsive to the needs of others, dedicated to providing quality care, and looking for a rewarding career in health care with a leading home health care provider, apply today! Job Description Works collaboratively with community PSW and Nurses, and assists with the scheduling and coordination of PSW and Nurse services Liaises with clients, staff, and community partners Acts as a problem solver for clients and responds to inquiries from LHIN and employees Reports client and staff concerns to Home Support Supervisor Liaises with OH representatives regarding client care. Collects and entrees all pertinent client data into the computer system Provides list, schedules, and performs other administrative duties to support the personal support worker and Nurse program Qualifications Medical Office Admin Diploma or equivalent Minimum of 2 years experience working in an office setting Must be able to work weekends Ability to handle a high volume of calls while delivering exceptional customer service (healthcare industry experience an asset) Excellent written and verbal communication skills (Additional language skills considered an asset) Proficient in Word, Outlook and ability to learn proprietary software Proficient in Word, Outlook and ability to learn proprietary software #TO_Coord Additional Information This position is a current vacancy Spectrum Health Care is thrilled to be named one of Canada’s Best Managed Companies. This award recognizes top companies across Canada for overall performance, sustained growth, strategy, capabilities and innovation, culture and commitment, and leadership. Click here to learn more about this esteemed honour. We thank all applicants, however, only those individuals selected for interviews will be contacted. In accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment process. If you require accommodation because of disability through the recruitment process, please contact Human Resources at ([email protected]) for assistance. Spectrum Health Care is committed to fostering, cultivating and building a culture of diversity, equity and inclusion within our organization. We strive to attract, engage and develop a workforce that reflects the diverse communities that we serve and we know a diverse workforce is key to the growth and success of our organization. Compensation: CAD 19 - CAD 20 - hourly

What you’ll do

The Client Services Coordinator acts as a liaison between patients, clients, and clinical staff while managing the scheduling and coordination of PSW and Nurse services. They are responsible for data entry, responding to inquiries, and providing administrative support to ensure high-quality care delivery.

Requirements

Candidates must possess a Medical Office Admin Diploma or equivalent and have at least 2 years of office experience. Proficiency in Microsoft Word and Outlook is required, along with the ability to work weekends and handle high-volume call environments.

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Administrative Support · Preferred
• Data entry · Preferred
• Microsoft Word · Preferred
• Communication Skills · Preferred
• scheduling · Preferred
• Microsoft Outlook · Preferred
• coordination · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Client service
• Scheduling
• Coordination
• Problem solving
• Data entry
• Administrative support
• Communication skills
• Customer service
• Word
• Outlook
• Healthcare administration
• Coordinating
• Problem Solving
• Leadership
• Innovation
• Microsoft Outlook
• Customer Service
• Administrative Functions
• Home Health Care
• Verbal Communication Skills
• Healthcare Industry Knowledge
• Growth Strategies
• Client Services
• Proprietary Software

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Client Service Coordinator
• Customer Service Representative (General)
• Inquiry Clerks
• Customer Service Representatives

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