Senior Retail Operations Coordinator

Spier & Mackay is looking for a highly organized and proactive Senior Retail Operations Coordinator to support the day-to-day execution and operations of our retail stores. This role is ideal for someone with strong retail coordination experience who thrives in a fast-paced environment and can balance store operations, communication, merchandising execution, staffing coordination, and operational support across multiple locations. The ideal candidate is detail-oriented, solution-driven, and able to keep retail operations running efficiently while maintaining the elevated customer experience and brand standards Spier & Mackay is known for. Key Responsibilities Coordinate daily retail operational tasks across store locations Support store openings, launches, and operational rollouts Assist with staffing coordination, scheduling support, onboarding, and internal communication Monitor inventory movement, stock replenishment, and store supply needs Ensure stores maintain visual merchandising and operational standards aligned with brand guidelines Work closely with retail leadership to improve operational efficiency and customer experience Coordinate shipping, transfers, and inventory-related communication between stores and warehouse teams Support promotional execution, markdowns, and seasonal retail initiatives Assist with retail reporting, sales tracking, and operational analysis Troubleshoot store-level operational issues and escalate when necessary Help maintain retail procedures, documentation, and operational consistency across locations Qualifications 3+ years of retail operations, retail coordination, or store management experience Strong organizational and multitasking abilities Excellent communication and problem-solving skills Ability to work in a fast-paced retail environment with shifting priorities Experience coordinating multiple projects and store initiatives simultaneously Strong understanding of retail operations, inventory flow, and customer service standards Proficient with Excel/Google Sheets and retail systems Menswear or fashion retail experience is considered a strong asset

The role focuses on coordinating daily retail operations, staffing, and inventory movement across multiple store locations. It also involves ensuring visual merchandising standards are met and improving overall operational efficiency and customer experience.

Candidates need over 3 years of experience in retail operations or store management with strong organizational and multitasking skills. Proficiency in Excel/Google Sheets is required, and experience in menswear or fashion retail is a strong asset.

• Problem solvingPreferred
• Microsoft ExcelPreferred
• Project managementPreferred
• Inventory managementPreferred
• Retail operationsPreferred

Identified from the job description. Confirm important requirements above.

• Retail Operations
• Retail Coordination
• Inventory Management
• Visual Merchandising
• Staffing Coordination
• Operational Analysis
• Project Coordination
• Customer Service Standards
• Excel
• Google Sheets
• Store Management
• Problem Solving
• Internal Communication
• Retail Reporting
• Menswear Retail

• Retail
• Management & Leadership
• Logistics
• Sales
• Administrative

Minimum experience

2+ years

Apply by

Jan 31, 2027

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level

Application method

Direct apply is available