Credit & Collections Analyst

Please Note: If you are a current Spin Master employee with access to Workday, apply to this job via the Workday application. Are you a kid at heart looking to build a career with a leading global children's toy, entertainment and digital gaming company? At Spin Master, our unwavering commitment to open mindedness, integrity and innovation is a great part of what has made us an industry leader. How do we stay ahead of the pack? By hiring the best and brightest minds—and that’s why we want you! Job Description: What will you work on? Reporting to the Senior Manager, Credit Collections, the Credit Collections Analyst will be responsible for assessing customer credit risk, timely collecting outstanding debts owed to the Company, as well as reconciling and managing customer accounts receivable. The Credit Collections Analyst should be able to understand and translate large amounts of financial information, negotiate tactfully, and persistently contact customers to collect amounts owed to the Company. This role supports cash flow management by monitoring credit limits, analyzing payment trends and resolving billing/ payment disputes. The successful candidate will demonstrate critical thinking and problem-solving skills and the ability to operate in a fast-paced, dead-line oriented environment. How will you create impact? Review and analyze customer credit applications and financial information Make recommendations to increase/decrease or revoke customer credit limits based on financial information, payment history and order cadence Monitor accounts receivable aging reports and identify accounts to be collected according to the Company’s collections strategy Conduct collection activities via phone, email, and written communication Investigate and resolve billing discrepancies or payment disputes Maintain accurate records of customer accounts and collection activities Collaborate with sales, customer service, and finance teams on account issues Recommend credit holds or account escalations when necessary Prepare reports on credit exposure, collection performance, and aging trends Ensure compliance with company policies, internal controls and audit requirements Support all projects under the Company’s digital transformation initiatives What are your skills and experience? Post-secondary degree/diploma in finance, business or related field 2-5 years previous experience as a collector (CPG/ public company preferred) Demonstrated experience improving the collection process Experience with SAP (or other large ERP system), High Radius an asset Strong computer literacy skills with Microsoft Office and advanced level Excel skills (pivots, v-lookups, and advanced formulas) Excellent verbal and written communication skills Ability to manage multiple priorities effectively and act with a strong sense of urgency Strong organizational skills, self-initiative with a process improvement mindset Excellent interpersonal skills and the ability to work with a variety of people at different levels within the organization #LI-Hybrid and #LI-HM1 The anticipated pay range for candidates who will work in Ontario is $60,000 to $65,000 Per Annum. The offered pay to a successful candidate will be dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, education, etc. Spin Master Inc. is a multi-state employer, and this salary range may not reflect positions that work only in other states. This job posting is tied to an open vacancy. This job posting is tied to an open vacancy. What you can expect from us: Our mission is to Make Life More Fun with a vision to push the boundaries of innovation, creativity, and fun. Growth and Career Opportunities Flexible Work Hours Innovation, Collaboration and Fun Comprehensive Benefits Other fun Perks! What’s it like to work here? Spin Master is a fast-paced, hands-on organization that provides many great opportunities for impactful decision-making; though our challenging start-up atmosphere isn’t for everyone, we have a proven record of opportunities for future advancement and internal transfers for our passionate and results driven team. Everyone is welcome in our sandbox and we are committed to an accessible and inclusive hiring process that provides reasonable accommodation to all applicants. Spin Master strives to create an accessible and inclusive application and selection process and is committed to working with and providing reasonable accommodation to job applicants who may require provisions to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at TAinquiries@spinmaster.com or by phone at 416 364-6002 and we will work with you to meet your accessibility needs. Follow us on Instagram and Twitter @SpinMaster to stay up to date on Spin Master career opportunities. We do appreciate all interest; however only those selected for interview will be contacted.

The Credit & Collections Analyst is responsible for assessing customer credit risk, managing accounts receivable, and collecting outstanding debts. They will also investigate billing disputes, monitor credit limits, and collaborate with internal teams to support cash flow management.

Candidates must have a post-secondary degree or diploma in finance, business, or a related field. A minimum of 2-5 years of experience in collections, preferably within a CPG or public company environment, is required along with advanced Excel skills.

• Comprehensive benefits • Flexible work hours • Career growth opportunities

• Problem solvingPreferred
• Data analysisPreferred
• CommunicationPreferred
• Microsoft OfficePreferred
• Financial analysisPreferred

Identified from the job description. Confirm important requirements above.

• Credit analysis
• Collections
• Accounts receivable
• Financial analysis
• Negotiation
• SAP
• High Radius
• Microsoft Office
• Excel
• Critical thinking
• Problem-solving
• Communication
• Data analysis
• Reporting
• Process improvement
• Report Writing
• Vlookups
• Credit Risk
• Collection Processes
• Tactfulness
• Workday (Software)
• Organizational Skills
• Digital Transformation
• Cash Flow Management
• Microsoft Excel
• Accounts Receivable
• Auditing
• Billing
• Internal Controls
• Decision Making
• Customer Service
• Computer Literacy
• Creativity
• Critical Thinking
• Finance
• Sales
• Leadership
• Innovation
• Interpersonal Communications
• Problem Solving
• SAP Applications
• Writing
• Process Improvement

• Finance & Accounting
• Customer Service & Support
• Administrative
• Credit and Collections Analyst
• Collections Analyst
• Debt Collectors and Related Workers
• Bill and Account Collectors

Minimum education

Bachelor’s degree

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week