EUC Support/Desktop Support
- Deschambault-Grondines, QC
- On-site
- Posted Oct 13, 2026
- 1 position
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- Employment type
- Contract
- Experience level
- Mid-level · 2+ years
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Entry level
- Application method
- Direct apply is available
Job summary
Provide technical support to employees for desktops, laptops, applications, and other IT-related issues. Troubleshoot and resolve end-user device and system problems within agreed service levels.
Job details
Job Title: EUC Support/Desktop Support Job Type: Contract Duration – Min 6 months Location: ADQ (Deschambault) – 1 Bd des Sources, Deschambault, QC G0A 1S0 ABI (Bécancour) – 5555 Rue Pierre‑Thibault, Bécancour, QC G9H 2T7 BCQ (Baie‑Comeau) – 100 Rte Maritime, Baie‑Comeau, QC G4Z 2L6 Job Summary We are looking for an EUC (End User Computing) Support Engineer to provide technical support to employees for their desktops, laptops, applications, and other IT-related issues. The candidate should have good troubleshooting skills and experience supporting Windows systems and end-user devices. Required Skills 3–5 years of experience in EUC, Desktop Support, or IT Support. Strong knowledge of Windows 10/11. Experience with Active Directory and Microsoft Knowledge of hardware, software, and network troubleshooting. Experience with ticketing tools. Good communication and customer service skills. Ability to troubleshoot issues and resolve them within agreed service levels.
What you’ll do
Provide technical support to employees for desktops, laptops, applications, and other IT-related issues. Troubleshoot and resolve end-user device and system problems within agreed service levels.
Requirements
Requires 3–5 years of experience in end-user computing, desktop support, or IT support, along with strong knowledge of Windows 10/11 and experience with Active Directory. Candidates should have hardware, software, network troubleshooting, and ticketing-tool experience, as well as strong communication and customer service skills.
Listed skills
- Network Troubleshooting · Preferred
- Customer service · Preferred
- Windows 10/11 · Preferred
- Active Directory · Preferred
- Communication · Preferred
- issue resolution · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- End-User Computing Support
- Desktop Support
- IT Support
- Windows 10/11
- Active Directory
- Hardware Troubleshooting
- Software Troubleshooting
- Network Troubleshooting
- Ticketing Tools
- Communication
- Customer Service
- Issue Resolution
- Service-Level Management
Job areas
- Technology
- Customer Service & Support