Clinical Support Clerk, Adult Inpatient Mental Health Short Stay Stabilization Unit/Dual Diagnosis Program

Job summary

Provide scheduling and administrative support for ward and team activities, primarily supporting staffing and payroll. Handle reception, inquiries, appointments, records, filing, supplies, mail, and document preparation or data entry.

Job details

Adult Inpatient Mental Health Short Stay Stabilization Unit/Dual Diagnosis Program Parkwood Institute Mental Health Care - London, ON Temporary Full Time Salary Range: $29.76 - $35.00 /hour Temporary assignment anticipated to extend until November 8, 2027, subject to the availability of work. To perform scheduling services and assist as needed with the day to day administration of ward /team activities. This role will primarily provide support for staffing and payroll. Additional duties include: providing receptionist duties, including screening telephone calls, visitors, etc. answering routine inquiries, initiating staffing calls when required; making appointments for clients for tests/consultations; sorting and distributing mail; checking and ordering supplies; completing staff information, ie. maintaining clients' files and clinical record forms; maintaining filing system for relevant areas of responsibility; keyboarding letters, memoranda, and data entry to care plans, etc. from handwritten or printed material. Essential Qualifications Secondary (High) School Diploma Graduate of a recognized medical secretarial or medical office assistant certificate program Demonstrated computer skills with Outlook and MS Office Suite, including an intermediate level of knowledge of Word and basic Excel Ability to keyboard accurately to a minimum of 40 wpm Working knowledge of general office procedures and methods Record keeping and filing experience Ability to work accurately with figures and clerical details Working knowledge of the Mental Health Act Strong interpersonal and communication skills both oral and written Knowledge of a Safety Culture in a Health Care Setting in compliance with the OHSA Working knowledge of One Chart Preferred Qualifications Graduate of a recognized medical secretarial or medical office assistant certificate program preferred Knowledge of staffing and scheduling, and computerized call-out systems preferred Proficiency in French would be an asset. Strong knowledge of psychiatric/medical terminology Previous experience using a computerized system eg. Workbrain Ability to prioritize multiple demands Ability to work independently as well as a team Excellent organization and time management skills Teaching and Research St. Joseph's Health Care London through its affiliation with Western University and Fanshawe College is a leading research and teaching hospital. As an employee of St. Joseph's, you will be expected to engage in role related teaching and research activities in addition to any of your clinical duties. Immunization Requirements Provide vaccination records or proof of immunity against measles, mumps rubella, varicella (chicken pox), Hepatitis B, COVID-19 and influenza. Provide documentation of the Tuberculosis skin testing

What you’ll do

Provide scheduling and administrative support for ward and team activities, primarily supporting staffing and payroll. Handle reception, inquiries, appointments, records, filing, supplies, mail, and document preparation or data entry.

Requirements

Requires a high school diploma, a recognized medical secretarial or medical office assistant certificate, accurate keyboarding at a minimum of 40 words per minute, and computer skills including Outlook and Microsoft Office. Candidates should have office procedures, record-keeping, and filing knowledge, strong communication and organizational skills, and working knowledge of the Mental Health Act; staffing and scheduling experience, psychiatric or medical terminology, and Workbrain experience are preferred.

Listed skills

• scheduling · Preferred
• Appointment Scheduling · Preferred
• record keeping · Preferred
• Filing · Preferred
• Data entry · Preferred
• Microsoft Outlook · Preferred
• Microsoft Word · Preferred
• Microsoft Excel · Preferred
• Organization · Preferred
• Time management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Scheduling
• Staffing Support
• Payroll Support
• Receptionist Duties
• Telephone Screening
• Appointment Scheduling
• Record Keeping
• Filing
• Data Entry
• Keyboarding
• Microsoft Outlook
• Microsoft Word
• Microsoft Excel
• Medical Terminology
• Organization
• Time Management

Job areas

• Healthcare
• Administrative
• Human Resources

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